Loren Kroh

Discussion Comment

MOHAMMED ARIF, what's a regular LDA meeting and how often do they occur? Are written action assignments made and if so, are they reviewed at a subsequent meeting?

Loren Kroh

Discussion Comment

School Commitment

Jennifer, who administers the hardship fund? How often do students request emergency cash? Any expectation of re-payment?

Loren Kroh

Discussion Comment

School Commitment

Lise, sounds like a lot of time and human resources and invested in students who miss class. Is there a point of diminishing returns? How successful has this approach been to getting students back in class?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

You make many good points,MOHAMMED ARIF, and indicate that much can be done. How will that happen? What role can you play in making improvements?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Jennifer, what type issues are discussed at the quarterly meeting with the student reps? How are outcomes communicated to the staff, faculty and other students? Any major changes made as a result of the process?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Lise, do low response rates call into question the value of the exercise? Conventional wisdom suggests that only the very happy and very unhappy will respond if participation is optional.

Loren Kroh

Discussion Comment

Intervention Strategies

Kim, who takes the lead in contacting the students about their academic and attendance progress? Faculty, support staff?

Loren Kroh

Discussion Comment

Intervention Strategies

Kevin, how do you use the portal system? Is this for students to track grades and attendance? Is there also controlled access to a broader data base? Which portal system are you using?

Loren Kroh

Discussion Comment

School Commitment

Racheal, have you developed a way to monitor effectiveness of these activities? Have you seen improved persistence and grades? Do you ask for confirmation that the student has received the emails you are sending?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Kim, have you compared the response rate for the midterm survey versus the one at the end of the course. It would seem the students have a greater vested interest in the former than the latter. What sort of mid-course adjustments have you observed as a result of the student feedback?