Loren Kroh

Discussion Comment

Does your institution have an extended orientation for new instructors? How about a mentor? It's really tough to figure out what's going at the institution without some formal process.

Loren Kroh

Discussion Comment

Intervention Strategies

Is this a third party group or do you have a separate business unit that provides the support services? How are they compensated?

Loren Kroh

Discussion Comment

School Commitment

Stephanie, it's unclear who participates in these meetings. Faculty, department heads, support staff, administrators, admissions reps? What results have you gotten?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Interesting concept. Who's on the team and how are they selected? By job, age, personality? What results have you gotten?

Loren Kroh

Discussion Comment

Intervention Strategies

Learning students names by day three sounds like quite a challenge. Do you have some techniques that you use to learn the names so quickly? Do you involve the students in a classroom exercise to help with the process?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

How about some examples of adaptations that you have made as a result of the survey, Ted.

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Joseph, can you share some of your most success methods to get students to reach out for their exact needs?

Loren Kroh

Discussion Comment

Intervention Strategies

How do your students respond to these calls? Does their attendance improve? Do they understand that they will have to notify their employer when they can't get to work? It seems that this is a foreign concept to many students.

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Please tell us more about the "student success plan". What's in it? How is it developed? Does each student have a unique plan? How often is it updated and who oversees the progress being made by the student?

Loren Kroh

Discussion Comment

School Commitment

Sounds like a very aggressive advisement program. Have you seen results from this approach? How are advisors assigned and how do you monitor their performance? I can imagine that human nature may impact who is chosen for luncheon meetings and who may be overlooked.