Robert Pearl Starks

Robert Pearl Starks

Location: phoenix, arizona

About me

Robert Starks Jr. is a Performance Consultant for MaxKnowledge, Inc. Robert has 10 years of experience in higher education and has led teams responsible for career services and alumni relations programming, as well as community outreach and public relations initiatives. Robert was recognized for his leadership and exceptional results by Career Education Corporation (CEC) with the "Above and Beyond" award for developing his institution's first alumni relations program in its 32 year history. Under Robert's leadership, his former career services team was recognized with four consecutive Best Placement Practice Awards from the Arizona Private School Association (APSA) among its 56+ member schools in the state which contributed to his institution also being recognized as School of the Year by APSA in 2008 and 2012. Additionally, the Florida Association of Postsecondary Schools and Colleges (FAPSC) recognized Robert in 2013 with the Associate Member of the Year award. 

Robert holds a Master of Science in Management, a Bachelor of Science in Marketing, and a minor in Sociology. Robert currently serves on the board for the Arizona Private School Association. Robert is the former Director of Media & Technology and former Membership Chair for the Arizona Career Development Association (ACDA). Additionally, Robert is the founder and publisher of Careertipster.com and serves on the Arizona Program Committee of the national non-profit, Boys Hope Girls Hope.

Interests

social media, career development, training, higher education, web 2.0/3.0, career services, leadership, marketing

Skills

social media, marketing, training, consulting, management, strategic planning

Activity

Please share your own examples to help others see real-world usage of social media by other Career Centers. Here are some examples below. Career Services Facebook Fan Page primarily being used to take advantage of the enhanced reach social media offers for marketing: http://www.facebook.com/mycareerservices Career Services department using Pinterest to expand marketing reach: http://pinterest.com/princetoncareer/ Career Services Department Using SlideShare to increase exposure to learning from their PowerPoint presentations: http://www.slideshare.net/MTUCareerSvcs Career Services department using Youtube to share informational interviews from interns to have students teach other students from their experience. Social media scales this strategy to reach more people! http://www.youtube.com/user/unlvcareer08?feature=results_main Facebook… >>>

Discussion Comment

Jennifer , The strategy sample document in the "Resources" section provides an example of how one might measure. There are direct measurements one can do and measurements based on correlation. For example, if your office tracks how many resumes you review, how many students participate in events, how many students you serve monthly/quarterly/annually via face-to-face appointments, etc., you have some baseline measurements established. As an example, if your primary objective were to increase student participation in events and you were going to use a social media strategy to help with this goal, you could see if there is a correlation… >>>

Mary, Welcome! You'll definitely become aware of many different websites and tools but I challenge you not to think of social media as a means to search for jobs in the traditional ways one might think. If networking is the number one way people discover career opportunities, think of social networking as a means to enhance traditional networking. We have access to people we never had access to before and tools that allow us to engage with experts. The question is how do we leverage this access and the relationships/partnerships we are capable of developing if we just invest the… >>>

Hello Mary, Many schools have a Facebook Page because it is used for Lead Generation for Marketing. However, there are many schools who are still discovering that social media tools can be used to enhance student retention and career development/career services participation among many other purposes. Thus, what you describe in about your school having a FB page but Career Services not having one, is normal. Your reluctance is also normal. One thing, among many, this course will emphasize is the mindset and expectations you will have to have if you decide to leverage a social media strategy for your… >>>

Social Score: What is it and How did We Get Here?

There are approximately 239 million U.S. internet users representing 75.6% of the total U.S. population.  By the end of 2012, 2/3 of web users will use social networks according to the 2012 U.S. Digital Media Usage report from eMarketer.  As the social web has empowered people with the ability to publish their opinions and thoughts on anything and everything, we have seen an explosion in user generated content being published and redistributed across social networks.  With massive amounts of data and sophisticated methods of data analysis, we are now… >>>

Jennifer , Many people are diving into social media and describing their activities vs. their strategies. For instance, someone may say that they are using social media to post blogs, promote events, and skip trace graduates. These are activities vs. strategies. The struggle you describe is normal. Hopefully, you will begin asking yourself some important questions after this training. If you're going to leverage a social media strategy as one component of an overall department-wide strategy, in what ways will you leverage it? How will you establish a long-term, goal-driven strategy and what tactics will make sense for that strategy?… >>>

Discussion Comment

Jennifer , Any training you would like to provide to Student Support Services would depend on your goals. I'm not familiar with what is specifically meant by "Career Services training" as this is very broad. Additionally, my suggestion would be to first establish your department's goals and how social media will specifically play a role which will then provide insight on how others can support you in those goals through social media. As an example, one may find that other departments may see social media as a waste of time which means training would first start with helping others understand… >>>

Discussion Comment
Kathy, What differentiates the individuals who do fill out paperwork and those who do not? Do you have any insight you can provide to the rest of the group based on your experience and observations? You'll always have grads who are just not responsive. Social media isn't a silver bullet. However, what strategies could you incorporate because of social media that you couldn't otherwise? Robert Starks Jr.

Hello Kathy, I think the struggle you describe is a small portion of the struggle most people have in adapting to this new medium for human interaction and shared human experience. I imagine the conversations were similar with every other technological advancement in the past. Did people say the telephone was impersonal to face-to-face conversation? What do you think was said about email? Yet, today, organizations conduct business via email. People break up with eachoter via text messages! People are getting married having met eachother playing online games! This is the story of history and we are living through the… >>>

The "C" Word

Language shapes the way people think.  If you believe this premise, what thoughts come to mind when you hear the word, “compliance?”  More importantly, what attitudes, behaviors, and institutional cultures take shape when compliance is the word used to frame behavioral expectations?  The “C” word, compliance, has a negative undertone meaning to obey, typically in a subservient manner and when compliance is raised as a training topic, it is typically framed as a matter of understanding rules and the consequences of violation. 

This poses a challenge for private postsecondary leaders who need all employees to understand the… >>>

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