Hi Lynae,
I agree. We do not want to succomb to the anger. We need to listen so that the anger will diffuse.
Patricia
Hi Lina,
I agree! Listening seems to work like magic whenever a student is angry. Students seem to be so much more receptive after being listened to.
Patricia
Hi Cheryl,
It is important for students to know that you do care. Students tend to open up more to you whenever they realize you are caring.
Patricia
Hi Casey,
I understand! You should stay out of it, but try to provide as much of a resolution as possible. After all, the substitute's opinion really does not matter.
Patricia
Hi Misty,
Nicely responded to! Listening is a virture. We need to ensure to the angry student that their issue is of importance, and listening is a good way to do this.
Patricia
Always listen! It only escalates the situation to treat the student or the student's issue as invalid. Allowing the student to vent can serve to alleviate some of their tension, and make the situation much more workable. The student is likely not going to listen to you, if you do not provide the same courtesy.
When filling and covering a class it is hard to deal with angry students especially when they are angry about assignments that you may not agree with and all you can do is listen and try to guide or suggest ways to complete a daily class assignment and sometimes you can't come up with a solution but instead a resolution to get things done.
I agree that listening seems to do the most good. Sometimes as I listen my strategy for dealing with the situation changes. I find I am not so quick to judge and in turn give the student the benefit of the doubt. Solutions are always around the corner when you take the time to listen and give that student the validation to their problem that they seek.
I will take the student aside and listen to them. I then re-phrase their issue; " so as I undestand it, you are unhappy with....". By doing this, most students are able to relieve some stress.
I usually take them outside from everyone else and very mildly and calmly ask whats the matter? I sit and wait until they express themselves. Sometimes they end up crying and I allow them to do that. I let them get it all out and then I proceed to discuss whatever it is with them. I always tell them, go to the bathroom get your self together before you come back to class. I remind them that if they stay in this state of mind it will affect thier ability to learn the material.
I like to sit down with the student and simply ask hm or her what is going on. One of my favorite questions for all of my students is; "How can I help you?" This lets the student or student know that I do care.
I generally allow the agry student to vent; I've had success with this because more often than not, all they need is to be listened to and to be able to talk about their issue. Some form of reconciliatory end comes of the venting and they become more ready to listen.
I think the worst thing you can do is to succomb to the anger by reacting to it. I remind myself that the anger is more than likely caused by an outside source.
I try to calm them by listening and asking questions to try to get at the real issue and then asking additional questions to see if anything can be done to help.
Managing angry students can be an excersize in patience. Sitting and listening to the student's complaint is the best beginning as well as being open to the idea that their anger may be waranted.
it's always best to create a one on one situation
to help to relieve any undue stress that might be a factor. reassure the student that their challenges matter, and proceed to clarify and assist.
I will first remove the student from the classroom so as not to allow the anger to infect others, after encouraging the student to "take a walk with me" I will listen to the students issue and proceed to settle them down and ease them back into the learning mode by using compassion and humor.
I first recognize the anger with "I hear (or can see) that you are very angry" statement.
I tell the student I am concerned & ask if we can discuss ways to resolve the situation after class, when they can have my undivided attention.
I listen. I use statements like " This situation is very upsetting to you ..." to make sure that what they are telling me, they know I am hearing. I tell them that I would like to help them find a way to resolve the matter (in a way that will work for everyone involved).
I make notes. I get the facts.
I ask them how they would like to resolve it.
This usually diffuses the situation.
I agree with the idea of listening. I also agree with the approach of getting the student off by themselves. it is not fair to subject other students to this behaviour.
I find that most times that a student is displaying moods of angriness that it has nothing to do with the class or me. I then try to talk to the student to see if there is anthing that I can do to assist in the matter
