Yes, my school does provide prospective students with answers to frequently asked questions. I understand how helpful those answers can be when you're checking out prospective schools as a future student!
Yes, my school provides agents with a wealth of information to be able to speak directly to the questions of students. This information is covered in great detail during our training as agents.
Yes. I have found this very helpful as I familiarize myself with the admissions process too.
Yes and I think this is very important so all new students are totally informed before making their educational decision.
I am new to this position and I just began the series of training. I do believe this is provided to me as I am also taking a FAQ training.
Yes, printed information is available to all admissions representatives with Q & A. In addition admissions representatives often share q & A's as they come up.
My school outlines questions that students may ask and they discuss how we should then address these questions when working with the student.
Yes my school does provide and discusses with admissions agents the frequently asked questions of our prospective students. We in admissions also track new frequently asked questions and add updates to this list. The set of frequently asked questions also closely matches what state funding agencies ask their clients to inquire about with schools when they are doing their campus/school visits early in their decision process. Normal questions tend to consist of placement information, tuition policies, admissions requirement policies, program completion statistics, and employer information of who is currently hiring our graduates and if we assist with that process. Every once in a while we get a new question or concern that is new to us, however our organization provides us with the proper resources to get the correct answer to a question quickly that we may not know the answer to, then we learn something new!
Yes. One great piece of information they provide us are examples of jobs or industries our students could be employed in after graduation.
Yes, my school provides me with answers to "frequently asked questions" that prospective students often ask during the admissions process. In addition, there are numorous resources I can use to research further questions!
Yes, we have quick facts that answer many questions that new students may ask durring the enrollment process.
Yes, ITT Technical Institute provides a list of "frequently asked questions" from students to prepare me for the discussion that will have students.
Thanks,
Katrina Key Baker
Yes, my school gives me a list of frequently asked questions so we are already prepared prior to the admissions process.
Yes it is very important to be able to answer the questions with the correct information or direct the student to the person who can.
Yes, the training received for admissions support included a diverse FAQ section for the most common questions that may be asked several ways to word the answers, and intranet links and documents available online and in paper form to assist us with answering the prospective students questiosn while still remaining compliant.
Yes, we want to be a helpful as we can and give out only correct information.
Yes. During training, I received the same admissions packet students receive as well as a Admissions Support Training Manual, which includes a FAQ. It's extremely helpful to become more knowledgeable on questions students ask frequently.
yes it does. It helps so much in informing truthfully an honestly to help students become more knowledgable about the school and their choices.
I feel this is very important for schools to provide for their agents. It is a helpful tool/resource that is handy to reference when needed. We are provided with a training manual that breaks down the main topics for discussion with prospective students. The manual ranges from the history of the college to accreditation tuition breakdown and fees. The basic knowledge for financial aid and any additional support teh college offers such as scholarships and so much more. Throughout an agents career you learn so much information and things are constantly changing and as a result to be the best agent you must have your resources. It helps to stay current and be accurate when discussing information.
I am a new Admissions Representative and in the process of setting up my note book. I did see online a section called frequently asked questions with answers to follow. So yes they do.
