I agree that if all the information is covered up front there are not too many questions after a student has committed to going through the initial enrollment procedure.
In my opinion, students need to be MORE AWARE and perhaps ask more questions during the process as they often question policies, etc., once enrolled. Specifically, I am referring to attendance policy.
Yes, students want and need to know all information to make an informed decision!
I think that once you explian it to them once more and they read it themselves they understand what it is used for. But, mostly prospective students are more concerened with how they will pay for college or how they will make it manage in their everyday life.
Not many of my students ask about the enrollment agreement or the policies and procedures related to the enrollment agreement.
The policies and statements contained in our institution's enrollment agreement directly correlate with many of the questions prospective students ask during initial stages of the admissions process.
During initial interviews and discussions, the information within the enrollment agreement is discussed and reiterated several times. This ensures that, by the time the student signs the EA, they have a better understanding of what they are signing and also have a printed copy should they have questions along the way.
I have noticed that students are scared of the enrollment agreement because it is a contract. So i would always go over the agreement and give them time to read it and ask questions before signing it.
Natalie, I agree with you 100%. Dont get me wrong, prospective students do ask questions and when they do we address them.
It doesn't seem like they ask too many questions other than the length of our program. Most everything in our catalog and admissions folders are very self explanatory. I give a tour first, explaining our program then sit with them as they are filling out paper work. I feel that our school has an excellent policy in place and we want our students to succeed. If they fail we fail them and the community we serve. It is best to be truthful and upfront on all aspects of your program. This leaves little for discussion later if a student is having issues of any sort.
Prospective students at our generally do not ask as many questions at the time they sign the enrollment agreement. This is because they obtain all of their information in the admissions interview and with a financial aid officer. The enrollment agreement is a repeat of everything they already have been informed about. If we do get any questions it is typically about their schedule or start date.
Prospects ask questions about the cost, refunds etc. during the process. Their questions and concerns should be addressed during the process. Students do not ask a lot of questions once the Enrollment Agreement is presented,if you review the document thoroughly with them. Their questions are usually answered during the process.They have an opportunity to read the entire document themselves also before they submit the signed document.
Hello!
I find that the enrollment agreeement is not a document the students are focused on. The majority of students entering into the program are told what documents they need to sign to get started and do not focus on the content. There are questions received every once in a while but the document is pretty straight forward and does not cause a lot of confusion.
They do not tend to ask many questions about this. I have yet to do an admissions conduct but I have sat in on a few, and have found that our representatives are very thorough when discussing the admissions process and the policies. Usually the prospective student understands it completely, when the rep verifies their understanding.
In terms of whether a student asks many questions abotu the policies contained within the enrollment agreement, it really depends on the student. I've had students who were more concerned with the fine print of the enrollment agreement than the actual program they've chosen. Most students tend to be most concerned with the financial aid aspect.
I don't find that most students have questions, because we have already covered the information in the enrollment agreement previously. I do make sure the student realize it is a legal document, and ask multiple times for any questions they may have.
When students are planning to enroll into a program, they are going to have tons of questions in regards to the information about the school, program, and enrollment agreement. This is their time to ask you any questions that they can before they sign the forms to fully enroll for classes. Students are always going to ask questions, which means the agents must have an extensive knowledge of all enrollment, school, and policy information that a student needs to know.
If the student asks an enrollment question that would make you concerned about having them be part of your program, how do you delicately get out of having them enroll?
Sometimes the document can look overwhelming to students, and from time to time students have questions about what the enrollment agreement obligates them to. It does have the appearance of a lengthy legal document with a lot of fine print. I find that if we explain everything adequately and honestly, students will have minimal questions.
No! That is why we are very specific about what forms they have fill out and exactly how they must be done answering all questions along the way.
I agree. I have had some experience with a few questions, but most have been covered and discussed throughout the interview. Most questions are things the student wants to clarify, days of the program, class times etc.
