Techniques that can be used to block out distractions when listening
Does anone have any insight on techniques that can be used to block out distracting surroundings? For example...a hectic office, co-workers, phones riinging, etc.
It sounds like you found a technique that works well for you, thanks for sharing Rudy.
Dr. Jean Norris
Sometimes I close the door to my office and turn the telephone down to a level were i'm the only one able to hear it if it rings. Also let the receptionists know i'm in a meeting, If anyone calls to take a message and let him/her know I will call them back asap.
If I am on a phone call and having trouble with distractions, I take notes. It helps me focus on what the person is saying and gives my subconscious mind something to do by writing. This also helps me remember more clearly the details the person has shared with me.
It also helps for additonal phone calls with that student - keeping the notes helps you remind them why they're pursuing this current path and helps keep them motivated. You're using their own words to motivate them.
Claire, thanks for sharing this idea. It sounds like you take the time to get organized at some point during the day and then when distractions or other situations occur, you are able to handle them. Do I have that right?
Dr. Jean Norris
I find that if I close my door for about an hour and just sit and adjust all my projects in order of priority and start working , Even with students popping into my office I can adjust to the noise, activity and still be able to work on my projects while helping the students with their question or concerns
Chris, thanks for sharing. Your example is just another way that you can focus on the student in front of you to make sure that they are receiving your undivided attention. Continue to share these best practices and practice other techniques.
Shannon Gormley
Chris,
Great suggestions! Identifying what might trigger your distraction is an excellent place to start when determining what might work best to address those distractions. It can be difficult to control some of these distractions if you are in an open office setting. Designating "quiet" times for the team/department throughout the day may be helpful for some.
Shannon Gormley
Hi Faye:
I personally find i can get distracted or remain thinking about other students or projects on the go when i have a prospective student in my office. To stop from doing this i find it helps to close desktop windows that may trigger thinking about whatever else might distract. "Out of sight out of mind".
For your question, these things are less controllable. If you do not have a door on your office or can't block out these things, it may just be practice to be used to these distractions. "zone them out"
Mayra ,
It sounds like you take care to refer to information you've gathered from previous conversations. That's great, Mayra and shows your prospective students that you've listened to them. It also helps to increase your credibility with students. Keep up the good work.
Shannon Gormley
I enter the information in the computer which I use when they come in for an admissions interview.
Mayra, that is a great technique. It is helpful to keep notes so that it shows you are invested in listening to the other person. It also helps those that are kinesthetic or visual learners. I'm curious, what do you do with the notes once the conversation is over?
Shannon Gormley
Taking key notes while speaking helps me to repeat, rephrase and reflect on the meaning behind the words which keeps me focused. This principle makes the other person feel important.
Judith, I love these techniques and it sounds like they are working for you. Great job!
Shannon Gormley
I find that being totally focused on your student, what they are saying and engaging them in meaningful conversation will help you ingnore distractions around you, especially when you are on a phone call. Making notes during the conversation will help you remember key points especially in a hectic office where you may have to take another call or student appointment, one right after another.
David, I love this. Yes, being organized and prepared can certainly help in situations where you know you need a quiet space. This shows respect and focus. I am sure your students appreciate it as well.
I find from my experience that preparation is the key. If I am conducting a progress report meeting with a student, I know that I must choose a low traffic/private area and request that all interuptions/calls be held. I have even put up what amounts to a Do Not Disturb sign in order to facilitate the meeting smoothly.
