our admissions coordinators should simply respond, that they do not have enough information to make any comparisons. They should just talk about our school.
Great answer, I believe that speaking about the quality and reputation of another institution would have a much more negative affect. Such statements would discredit our professionalism as an organization. It would cause the student to question our ethical and moral behavior. Having been a student, I want to hear solely about the positives and advantages of what you can offer me.
I would try to focus on our school and try not to talk about the other school.
I agree Frederick many students enter our campuses knowing the answers to most of their questions. However, it is my practice to always be honest and informed the student that I have knowledge of only what concorde have to offer and they should seek those answers for themselves.
A representative should focus on Concorde's information, they should be accurate, truthful, and inform the prospective student about our programs and our strenghts, and also avoid talking about another school.
I agree with most of the previous posts. It is most beneficial to focus on what YOUR institution has to offer, and simply state that you have no information about the other institution.
I agree with this. I would not want to take any of the "fun" out of searching for schools--I would think the Reps need only mention all that our school offer's, and, hopefully, the prospective student can then go "shopping" to identify what other schools offer. It would (should) be a no-brainer after that!!!
We discuss what the advantages are for attending our campus. Give a tour and let the students make there own comparisons.
I agree. I tell students that my expertise is with my school and not other institutions in the area.
I agree in that it's best to stay with what you know and that's representing only your college and services.
If asked this question, I would inform the student that while I could not speak on the particulars of another institution, I could give them detailed commentary on the benefits of attending Concorde.
I make no comparisons. But rater expand on the strengths of Concorde.
I say that I am not sure of how the other institution operates.
I am not familiar with other campuses but would love to provide detailed information on our campus
I would let them know that I am not familiar with the other schools, and thoroughly go over all of the Features and Benefits of Concorde.
I refer student to the state board that displays pass rates for cretification in the state for all schools in Califorina that have a program like ours.
With today's technology we have many informed prospective students that are capable of comparing our college to others. Sometimes students ask these types of questions already knowing the answer. Regardless, our response indicates our integrity. We should focus on facts about our own campus and answer any questions that the student may have and leave the comparisons to them.
Letting them know that we are not familiar with other institutions but would gladly answer any questions they have about ours. I would also encourage them to do their own research on other institutions.
a REPRESENTATIVE SHOULD ONLY DISCUSS CONCORDE'S BENEFITS NOT COMPARE ANOTHER INSTITUTION, NOR ATTEMPT TO PUT THEM IN A BAD LIGHT.
