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It is always best to let them know we do not have any information from other schools but we can provide our school information.

I agree they should do the research and make an informed decision for the self’s

I always just redirect them back to what we can do and who we are here at Ogle and tell them that I do not know anything about the other schools.

I like your response to the question. The focus of the dialogue should be to inform the prospective student of accurate information regarding the college you represent.

I just let them know, That I can not speak for another school just what Ogle has to offer.

I would say I can tell you about our school but you will need to research on the other school you are inquiring about, then make your decision.

I agree as well. The student should do the research. They are the one to make the final choice of school.

Comparing various programs is common for students deciding on a career path. Ultimately, it is each student's individual decision and we can help them with that decision by demonstrating our own strengths.

I would try to steer the student in the direction of the programs offered at your institution, all the while keeping a positive attitude about any "competition".

It would be wrong to give prospective students and/or students negative information about another institution. Even though we work at different institutions, we have to all keep in mind about maintaining a level of professionalism. I would inform the student that I am not aware of how the system of other institutions operate but that I am able to provide information as far as how our college operates and what we take pride in.

Amelphy - I respect your positive attitude and commitment to your institution!

I find the most effective response is to discuss what our school offers, inform the student that there are other schools and programs out there, and state that the student should feel comfortable exploring each school to determine for him/herself which is the best fit for them. This reduces any potential of misrepresentation.

Hello Erin,
I have also been asked and I actually LOVE IT when student(s) ask these type of questions # 1 because as a Financial Aid officer I don't always want to just talk Financial Aid language. I can use this as an ice breaking b/s i truly believe this the perfect time to provide the prospective students to an introduction of Concorde Mission and Core Values. I let them know that i really do not know what other schools have to offer but I can go over with them with OUR Mission which is prepares COMMITTED tudents (I'll asked if they are willing to be an committed student)and will start a conversation and i see this as an opportunity to inform students all of the Great thigs that Concorde in today's Health Care Industry have to offer. We HAVE TO SHOW WHO WE ARE. IF they see we are proud employees they will become PROUD students..

Typically, I say:

While I cannot speak for other institutions, I can provide information about our school so that you can then review and make the best decision for you in your educational goals.

And then I provide them a current catalog.

Alytrice - you bring up a great point that I hadn't thought of: how to provide good service to students being dropped that are no longer eligible to continue at your institution. I like the suggestion to refer them to a "neutral" source rather than specific schools and will be interested to see others' comments in response to your post.

That is a great response. Don't know what the other schools offer, but to tell them the good things about Concorde.

This is an interesting question. Sometimes potential students ask me about other institutions and I agree with most of the previous posts, by indicating they would have to follow-up with the other schools to acquire information about their programs, rates, etc. However, I am often asked by students who are being withdrawn for various reasons, mostly due to time and a half, where can they go to take the program since they are no longer eligible to complete the program at Concorde. This was a tough question at first because I knew I couldn't launch into a list of our competitors, besides there are probably more than I am aware of. I encourage those students to search the internet for information or visit Workforce since they have a comprehensive list of school and programs in the area.

This has helped me in regards to answering
that question if it ever arises

I would suggest viewing the other institutions website or actually going in for an appointment. Gather information on their own in regards to other institution and use it to compare.

The Representative should feel that our programs are so strong that they should encourage a perspective student to go to other schools and compare and see for themselves

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