List our accreditations for them.
I always let the potential student know that I can provide him/her with information pertaining to this school/program but he/she would need to research additional institutions on their own.
I agree, I am not a Admission Rep, but I do see all they have to do. They encourage our potential students with real facts about our school. When touring the school the potential student see our school in action. I think this helps our potential
student see what our school ia all about them.
I would stay focus and tell the student i am not aware about others institution, i can tell you about our institution
John - I agree you have insight but remember that things change over time and the longer you are gone, the more outdated your information becomes. Be careful not to create risk of exposure by stating something that although was true when you worked at another institution may no longer be accurate.
I agree that it is important to explain the we would not be able to provide them with information about other schools, however,what I can do is provide them with detailed information about our school so that they will be able to make their own comparisons in order to make an informed decision.
Good point, James. The industry as a whole is impacted by any negative comments.
Some regulators require such disclosure. Some require that if certain information is shared, that it be provided in specific formats and/or using certain formulas. Someone from your institution responsible for compliance and such disclosures should be able to answer for your specific school.
Andrew - thanks for sharing your experience with studens acknowledging their respect for your school based on not bad-mouthing other schools.
I agree with everyone on only discussing the institution you are representing and not talking about any other, whether you have insight or not. As the saying goes, "Loose lips sink ships."
The student would have to do their own research. It is important that we give prospective students as much information as possible on what our programs offer so that they can make an informed decision on whether it is a right fit.
A rep should state that they are only familiar with the programs at Concorde and are not at liberty to discuss another institution's programs that are not apart of Concorde.
I always stick to my guns, I can only address what I know for sure. I know my product is good and do nothing by putting someone else's product down. We get that type of feedback from students all the time, another institution said this about you, I ask, why did you still come in? Their response is, you did not speak badly of any other school. We do not have to, we should stand on our own merits.
Is it appropriate to share such information as grauation rates, and license exam pass rates?
I agree. I think it is also critical that we do not speak poorly of another institution.
I agree that a rep should explain they are not familiar with other schools or their programs, they only have knowledge about Concorde and what it can offer to a potential student.
I am not an admission representative, but I often here the reps encourage the potential student to visit other schools and do the comparison for themselves based on what they are looking for from a school.
I agree, most students who ask a lot of questions, have already done some research. Just focus on the strenghts of our schools, because we know that there is no compeetition!
I believe if an admission rep focus on what Concorde has to offer, our goals and mission, perspective students wouldn't ask about comparison to other schools.
Offering information on other institutions is never the right thing to do. I would always advise the student to contact that institution so they are properly informed.
