Has anyone had experience coaching employees who try to put off current issue(s) and/or always contact your superior when they are not in agreeance with a decision you've made? I am experiencing this for the first time and when I try to prepare and set a definite time to address her concerns, she becomes very stand-offish and minimizes its importance. Yet it was important enough for her to contact my superior. A huge problem is that we seldom cross paths at work, due to the fact we both work part-time as aerobics instructors. I see her maybe once every two weeks. I have tried to accomadate most of her requests, but also have to do please the members. I have learned much after completing this course and can take much of what was outlined into future coaching sessions and evaluations, but I'm still curious as to best practices for these types of employees.
Your input is welcome and appreciated...