Athena Gonzalez Maldonado

1)What are your thoughts and feelings about the Agent's requirements now that you have almost finished this course, compared to when you started? I have to say that comparing my past experience with a postsecondary education institution where I was not presented this amazing course, I can see how valuable all this information can be for us Admissions to understand not only the impact we have on others, but the value the postsecondary I work for cares for their employees. The requirements are crystal clear, however we must never forget to refresh from time to time what it is that… >>>

My overall knowledge about the institution I am currently working on is so far on point. However, coming from a different institution, procedures, verbiage, and actions/behavior is where I see myself learning new things each day! Having said that, I am thankful that the team has been welcoming and forthcoming as to “do’s and don’ts”, and I know I can count with my director. Also, the offering in programs are different than my previous institution, so you can see myself taking home my binder with the programs offered at my campus to learn the classes offered and key terminology not… >>>

For my admission training I have 2.5 options: The first one I have is a compliance binder (the traditional training manual from the institution). At the end of this binder I start adding different tabs in order to make sure I am following up with the process as is. The “.5” is that I add to that binder loose sheets so I can use them as notebook. The other tool I use which is amazing is a spiral subject notebook. Why spiral? That way I can organize notes in order of dates/months (i.e. January through April will be in that… >>>