Debbie Long

Discussion Comment

Sorry Dr. Brown, I always set the tone up front with messages of expectations and deadlines but this was in the event a student continued to go down the wrong path. I had a certain event in my mind as I answered this. Just this week we had a student creating a little choas stating she turned in items and I had failed to grade them. I responded first and then when things escalated we pulled in her online advocate and my faculty manager. This shut the chaos down very promtly. My tone is always professional, high expectations and yet… >>>

Debbie Long

Discussion Comment

Managing behaviors

I think it is important to attempt counseling a student first through a simple and to the point e-mail. I would always include my faculty manager on such e-mails. If the student seems to continue with issues, I would set up a conference call with my manager and allow this person to have input as well. This is the steps to resolve nearly any issues.

Debbie Long

Discussion Comment

Engaging learners

I use weekly office time for my students to have an open invitation to meet me in the chat room. This serves as a safe time for them to voice concerns or simply chat about a topic. Of course I am available at other times but this seems to engage them at a fairly high level regarding course content. Other ways I engage is through the discussions and often I will like a video or U-tube clip in the discussions to make a point. They love it.

Debbie Long

Discussion Comment

Setting the tone with video welcome

I start my courses with a short video clip offering a hello, a bit about myself and end it with my dogs and daughter and stating how much I love online learning. I think this puts a "real" person into the setting. I follow-up with a note to each student and give my cell number in that note. It makes them feel they are able to reach me any time they need me. If that becomes abused I simply address it at that point. To this time I have only had one or two student who called far too much....… >>>