Veronica Bosley

It is important to help the student form their own decisions. Steer the conversation by asking questions and using varying techniques to improve motivation. Do not do the work for the student which can cause dependency instead coach and guide them to their own conclusions.

The  GROW model is a good way to help the student become more confident in their descirion making skills. We want to encourage, motivate and guide the student to make confident informed decision on their own behalf versus pushing them into an idea. While providing feedback this can either help with your connection with the student or hinder. As a CSA, one must be very mindful of their own self and how they come across. Find out what matters to the student and go from there. Help them identify any obstacles and develop solutions or ways to overcome those obstacles… >>>

I have learned that the more you learn and understand about the student, their background, values, interests, needs etc. the best you can assist them and coach. As a CSA you want to have a non-judgemental approach and show empathy towards students to develop rapport. There are many external factors that can affect this coaching relationship, therefore, it is beneficial to know where the students stands in the coaching process. By atively listening to students you can show that you care about their career journey and ultimately theirselves. 

Communication and Collaboration is needed for group online coursework. Providing a Rubric is helpful to keep everyone on the same page of standards for the assignment. We want to build community that allows the students to speak on varying topics comfortably and openly. 

Communication expectations need to be clear. 

When using online platforms you want to be clear with what your expectations of students are. The Rubric is helpful and give a visual for responses for participation. Be transparent and provide your students with the tricks to being successful. This will help you be organized and develop an effective communication process. I like the FAQs tip and limiting traffic to email. 

There are many communication platforms today and we are to choose the right format that helps students and instructors communicate effectively. 

By understanding the purpose of using the specific communication  platform and receiving feedback from students one can adjust the process as needed to better support the course needs. 

Documentation is key. If it wasn't documented it did not happen. It is best to write case notes as you go when they are fresh in your mind. You are to be detailed using the facts. You will use primarily objective language, but sometimes need to add in subjective comments from the student. When verifying employment writing job descriptions can be time consuming if not written properly. It is best to be detailed and mention all the KSA's in the description. You are to do so by providing all information as if the person reading the description is unfamiliar with… >>>

Proper work flow is key to reaching goals/deadlines as well as staying organized. Being able to convey why we are collecting this data and re-verifying information will help us receive more accurate data from individuals ultimately. Also, perfection is unrealistic and does not exist. As individuals part of a larger institutaiton, we should always strive to handle information carefully especially using multiple platforms or ways of communication between different parties. 

Another take away is setting clear expectations about job placement and the role the student plays in their success. 

When collecting data it is important to have "placement" defined for that institution. There are multiple ways of collecting accurate data. One of the least credible ways of collecting data if handing out a survey. 

The data collected from employment reporting is significant information to help indivduals decide what steps are needed in order to better the curricula of programs. This helps the overall instituation gain feedback and strive to better their programs as the economy changes. We are able to track the trends of employment at that point and make changes as needed. In order for larger change to occur with higher education policies proper and timely documentation and reporting needs to occur.

My other take away is that in today's society education is key to promising benefits and perks with a company, however;… >>>