It feels as if your input is not warranted and your opinion is not respected.
Very true, Kristy. Although it is easy to slip into these bad habits, it's important to understand the implications. As an admission professional, it's certainly easy to not really listen attentively. Have you ever found yourself in this situation?
Not listening effectively to someone, can make the other person feel a bit disregarded and disconnected from the speaker.
Excellent approaches, Aida. Please let me know how it's working for you and your students.
I know I can easily be distracted so I always turn my phone off when meeting with someone or presenting. I also close out of any programs I have opened on my computer so that my focus in only on the prospective student and not on anything else, like incoming emails. I will also apply the new skills I have learned such as listen attentively, engage by asking questions and rephrasing questions so that the prospective students know I am there with them and listening to their comments and concerns.
Yes, I agree with you Aida. Almost feels like someone is making a judgment that your not worth their time or something, doesn't it? Given this, how might you make sure you aren't guilty of doing this to others?
I know that when I have not been listened to it is hurtful. When I’m not listened to, my feelings are hurt, I feel like I have wasted my time and effort, and I feel unimportant to the person I was speaking with.