Carefully listening, patience to fully understand what is being asked, and using repeat, rephrase and reflect approach. This is very helpful advancing my communication skills when working with others. It will help to develop a good rapport when information if fully conveyed and understood.
To my understanding, I always like to set my goals, prepare myself to the audience I am going to talk to and taking into consideration that either I know them or not I will always tell them what they want to hear and create like a brain storm situation to make them interact among each other and as a rapport get into conclusions which set individual and group goals.
I will work on reading people more consistently and my listening skills.
Dan,
These are great connection points! It shows you are listening. Excellent!
Dr. Jean Norris
I also work with many people from diverse backgrounds. When talking with the students, I notice when I bring up things they mentioned to me at an earlier time helps build rapport. Telling them stories about myself that relate to their experiences helps with this.
Chloe,
This is great. I'm curious however. What do you do when you run into others who aren't as good at relationship building as you are and then impact others negatively?
Dr. Jean Norris
Overall, I have good rapport with others. I am a good listener and try to engage with all. The student population is extremely diverse in our school and everyone is open and friendly. We have a good learning environment. I believe that is the key.
Brittany, I am glad you enjoyed the module. The points you are making show great self-awareness. Plus, it sounds like you have a plan moving foward. Please keep us posted on your success.
Dr. Jean Norris
Excellent point Maria. It sounds like you use your eyes in order to learn more about an individual as well as mirroring to build rapport.
Dr. Jean Norris
Hi jean,
I learned a lot about attitude in Module 4. I am the type of person that sometimes allows my emotions to control my attitude. Simply put, I am an emotional person. After viewing the module, I am starting to evaluate my attitude because it is the first thing a person notice about you when you meet. I would hate to come across as phony because I have to put on an act as though I am happy when in reality I am really sad deep down inside about something that happened earlier in the day.
The slide show emphasized that our attitude is our choice, it drives behavior, and it is infectious. to successfully build my rapport with others I will CHOOSE to have a positive attitude in the work place even when something unfortunate happens to me that I am extremely upset about.
Body language can show feelings to other people, which works in return for other people. People who show their body language to you can reveal their feelings and meanings. Mirroring the body language of someone else indicates that they are understood
Great point Joseph. It is great to see someone with confidence as it certainly conveys credibility. I wonder, how have you handled working with students that perhaps don't share the same confidence or positive body language with you?
Dr. Jean Norris
Positive body language helps me project confidence and credibility, when speaking with a student, parent, etc.
Thomas, I like your plan. Remember to continue to ask youself where you are in the hierarchy. You may not need to start all the way over, just go down a step or two. The other person will let you know when you have the permission to move forward.
Dr. Jean Norris
I will work to develop hitting each step in the hierarchy and knowing that I may need to start over if I find that I can not get to that bond.
Chris,
Thank your for sharing! The communication hierarchy is an amazing tool that allows you to know where you are with another individual in terms of rapport building. When you take the time to go through each of the steps in a meaningful way, you'd be amazed at the level of rapport you're able to establish. Keep practicing and let us know how it works out for you!
Shannon Gormley
Patty,
Great insight. Finding common ground is an excellent way to help build rapport. This establishes that you and the other person are more similar than different and can help decrease any anxiety that might occur from meeting someone new. What are some of the approaches that you use to find common ground with someone new?
Shannon Gormley
Found this module very useful. I will be focusing on the communication hierarchy, particularly Level 3 - Mutual Interest. It is sometimes easy to blow past this stage because of the number of people met in a day/week...get caught in your own rituals. I am going to try and keep the conversation rolling until falling upon a mutual interest. I agree that this is a key stage in developing the trust and rapport, and also to stand out in the students mind.
I think a succeccful way to build rapport is to find a common ground.
Arilton,
Excellent approach! This is an excellent way to "meet" someone in their model of the world. Think about it, visiting a school can be overwhelming for many prospective students. Helping your students relax by speaking their language is a very powerful tool to help build rapport with your students. I imagine that they are grateful for your ability to do so. Keep up the great work!
Dr. Jean Norris
