Our institution has numerous items in place such as satisfaction surveys, end of course surveys, etc. As a Program Director, we have board pass rates, graduate surveys and then another survey sent out 6 months after graduation to assist us in determining student satisfaction. I have a very high retention rate and I think it is because we give the students ownership right away. They have assigned duties and these duties are rotated. The others depend on them and know how important it is to take your duty seriously because your turn is next.
Having the students feel needed and an important member of the team is very important in building self-esteem and success and ultimately improving retention and graduation.
Do you have graduates come back and share their experience? This might help the current students better understand the process.
I suppose not. I find that as students they dont always see the reasoning behind where I am placing them, they dont see the big picture, as much as I try to paint with bold colors. As graduates they seem to find their nitch and then are grateful they were placed in as many services as possible, and as many different departments, for a good well rounded training.
Student services and my department chair.
These surveys are affirming and quite helpful. I look forward to seeing what the students have to say, what they perceived as helpful in class and what was not!
Angela, are the learning modules and syllabi standardized with every instructor essentially teaching the same content at the same time? If so, has this been effective and how have the faculty reacted?
Ralph, how effective has this practice been? Have you seen improved student performance and problem solving?
Jeannette, how does this information fit into admissions' practices? Does every instructor teach across the different learning styles?
Have the survey results led to any changes in how you perform your job, Adonis? What sort of changes has the institution made as a result of these surveys?
Good to hear, Margaret. It is absolutely essential that Admissions be providing prospective students with accurate information about the program they are entering. How was this problem identified and who took the initiative to fix it?
What's the intent of the town hall meetings, Melissa? How do the students perceive them? I can imagine this format to be very effective if done right; a disaster if not.
Regulations require accommodations for students with disabilities, Brian. Hopefully, everyone is aware of these needs and are following a plan to address these special needs.
Tania, are these issues different than the students will face when they are employed?
Paula, what do you hope to achieve by using the surveys? Are you prepared to deal with any and all responses?
Tammy, what impact have these surveys had on the way you do your job? Are they useful to you for professional development?
Anthony, do you find these surveys useful for you professionally? Have you changed your performance as a result of these surveys? If not, why not?
Erin, who's responsible for tracking student issues and assuring that they are properly resolved?
I understand that 100% satisfaction is the goal, Nyssa, but what is the reality? Are the results viewed by section, by program, or by campus? What's the threshold that triggers remediation?
Well, for starters, the fact that they have us complete learning modules and the baseline assessment indicates that there is a level of expectation of us as instructors. Our program director has an open door policy for all students to foster communication about issues or compliments. There is an expectation that we follow the syllabus and are appropriately prepared for teaching. Additionally, students are encouraged to succeed and to ask questions.
We have meetings once a week to discuss at risk students, during these discussions we discuss anything from.
Students who are struggling academically.
Students who may require extra attention academically or personal.
Students who are struggling with attendance issues.
Any other student issue such as potential drops due to daycare, transportation etc.
