This is monitored through close interaction with the director and department chairs for the specific areas of the college. It is also a part of the performance review.
We have the students fill out a CSI (customer service inquiry)every three weeks for each class.
How can that happen? Why are they allowed to believe school is different? What must be done to change this situation?
Have you personally made any changes to your classroom presentations or techniques based on this feedback? If not, why not?
Does the President meet with each student individually each quarter?!? This sounds incredibly time consuming. How large is the school? How much time does he/she spend with each student?
Do you ever have a situation where your expectations from students is different that the expectations that the student has of you? How do reconcile the differences?
How does the institution monitor the expectation that instructors will play an active role in retention? Is this part of their performance review?
Interesting. How is the message delivered? Monitors at the school? Attachment to email?
Do you include notices about upcoming deadlines, like financial aid dates, registration, etc?
My school approaches expectations and satisfaction by actually devoting time to understanding what students expect from the school and makuing sure we are on the same page. the president engages students every quarter in what is called the President's Forum for one on one discussions about their experiences, the school, the faculty, the services received and all unedited issues in the absence of all mediating influences that can affect the ability of students to be frank about the issues. The president gives us a feedback from which madifications are made in the ways things are managed. There is continuous assessment of programs, offerings, faculty evaluation and there are surveys conducted to make sure the school in on top of things.
At SAE Institute we assure student expectations by being clear on what we expect from our students and on what we will provide to the student. We also assure students by responding and resolving quickly to student's concerns.
We have tried many group activities at our campus, but have not been successful. Hoe do you get students to participate in these events? Our turnout is very low.
Do you charge for the student success workshops?
Our institution makes sure that each instruction plays an active role in retention of students. Each faculty member is expected to keep students up to date on grading and coursework. Struggling students are directed toward tutoring either by the instructor or a peer. Students have the freedom to openly discuss class issues with the instructor, and most take advantage of this opportunity.
BTI makes every effort to work with individual students using the best technique for them to learn. I am a Graphic Design Instructor andI have many Lab hours. I am able to spend one-on-one time with all of my students. I treat each student as a unique student and use whatever method of presentation will provide the individual student with a sense of accomplishment.
The administration provides total support and allows us to approach our classes as we feel will encourage, enhance and help the student meet their personal goals.
Ned
Here at MMI we just started Monday morning messenger which is on power point and it shows the going ons here and around school it also lists at least 2 dearlerships hiring and that a lone gives the students a boost seeing that places are still hiring.
As a instr here at MMI I under promise and over deliver to achieve that WOW factor with my student body
The Director of Education has lead many of us to help with the expectations of our students. Unfortunately, noone seems to work together to make this happen. Everyone is too quick to blame each other instead of coming up with solutions; which lead me to this website.
My question is how can our instition work together to make sure we give what is expected as well as keeping the students satisfied?
I am very new to the instructor position, but I do believe in this institution. It just seems like its a struggle to do my job without the necessary tools for the students.
We are fortunate to have relatively small classes so we get to know our students well. The instuctors will contact a student when they have missed a class- we have academic advisement meetings with the students to make sure that they are satisfied and are informed about the peer tutoring posibilites, we have student services where the students can go to discuss any concerns they have- we do student appreciation days- the students have a variety of clubs that they can get involved in to meet new friends. We, at BTI, are concerned about our students and want to see them succeed. Lisa McGowan
At our school, at the start there are 2 days of class devoted to bringing the students up to speed on the workings of the school the city, study habits goals and time to get to know each other for help with transportation, employment and any other issues the support of the other students can help them with, also the application of practical hands on projects has been expanded to ensure technical competence.
We provide students with monthly student surveys. This gives students a chance to express their thoughts and feelings about the course and instructors. This allows the school to better gauge the students' expectation and how satisfied they are. This is also a very important tool for the education team to improve the course.
I always start the first day of the class by telling students what they can expect to learn from the course and how those skills will benefit them. I also tell the students what I expect from them and what they must accomplish successfully, in order to pass the course. by knowing what to expect from the course up front, very few students are dissatisfied at the end of the course.
