I measure my effectiveness by my ability to communicate. Communication is the cornerstone of success. Effective communication aids learning and development, builds bridges and relationships, while ineffective communication can create misunderstandings, conflict and confrontation.
As a result, I pay special attention to:
• What I say
• How I say it
• What I meant
• How its received and interpreted
• Interpersonal dynamics
• Timing
• Voice, tone pitch and rhythm
• And ask questions to gain or confirm understanding and comprehension
