I think this is a huge.. not issue, but more.. debate. In all of the training material, we're told that we should know all of the FA information, all the different kinds, rules, regulations, qualifications, etc. The training material said we should know that by the end of this training - however, we do not necessarily know that. Furthermore, it also mentions that it's up to the institutions discretion as far as what you can and cannot talk about, FA-wise. I understand this. I am not a FA representative, I represent Admissions - but then why are we being told we should know all this information? And then why aren't we being taught it? If we don't need to know, that is the reasoning for not being taught. But through this module, it said we should know all this information. But, that's not really the case, it seems - it seems that it's up to our institution if we should know this, AND if we should be able to share/discuss this. Sam