Loren Kroh

Kenneth, how are students paired with Student Services staff? Is there a continuity of contact? Do students see the same person on later visits? What's the student/staff ratio?

Kristen, it's great to hear that you see an opportunity to communicate the value of the surveys. That should help with the usefulness of future responses. Have you thought about sending a reminder email the day before your one-on-one meetings? Students may not think it's a "real" appointment; only have to go if I have an issue. The email tells them that it's important enough for you to reach out to them.

Erinn, what is the ratio of Student Services staff to student? This ratio seems to vary widely at different schools.

Interesting. How often do the students get this real world exposure? Is it as a class or individually? How are students and mentors paired?

Eric, have you run into any problems with instructors also being prospective employers? Have you gotten any negative feedback from students who feel they were shunned or who didn't have that person for class?

Nikki, are there procedures beyond the mid-term review to handle students with problems?

A creative use of technology, Jessica. Facebook postings are a great way to recognize performance in a very public way.

Has this combination of activities proven to be effective, Jessica? Has persistence improved?

Asking for student feedback around mid-term might provide more timely information. Also, if you don't have counselors on campus, do you have referral resources that can be used to respond quickly to student needs?

Right you are, chhayaben. None of us like to feel we are wasting our time with irrelevant activities. Have you developed any methods to make sure your students are fully engaged?