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Karleen,

Excellent! You are building a valuable resource that will serve you well. I used mine today!

Patty Aronoff

Maria,
Welcome back! Keep on learning and most importantly, keep your notebook current!

Patty Aronoff

At my institution there are policies detailed in a "policy manual" which are not necessarily documented in the catalog and other materials in as much detail. I will add a number of these documents to my resource notebook. Two primary examples include procedures for portfolio assessments for credit and exemption examination procedures for credit.

Great suggestion. I would not have thought of the monthly newsletters but they do contain valuable information that is applicable to what admissions does.

Dexter,

Perfect! The combination of the two will keep you on the road to success.

Patty Aronoff

Valerie,

I agree! Both have their advantages, but it really comes down to personal preference.

Patty Aronoff

Sue,
Excellent! You are off to a great start being well informed. Being up-to-date is critical.

Patty Aronoff

Angel ,

Having the material electronically gives you new ways to search for information. If you have it on a cloud drive, even better for accessibility.

Patty Aronoff

Lorrine,

Certificate programs are great! People can quickly learn new skills and improve in their careers or learn for new ones.

Patty Aronoff

Sue,

Excellent! Learning the regulations is intensive but necessary. Check with your program specialist whenever you need clarification.

Patty Aronoff

Melissa,
Agents are required to follow the rules and regulations of the state and to follow the same procedures as admissions representatives.

Patty Aronoff

Kevin,

Leads are integral to our business. Finding quality leads brings growth and sustainability.

Patty Aronoff

Jonathan,
It is stated in rule by the state. The term counselor brings the connotation that further education has been achieved in a particular field of study. This does not exist in admissions.

Patty Aronoff

Mattew,

The enrollment agreement along with the catalog constitute the contract between the the student and the institution.

Patty Aronoff

I'm a brand new admissions rep, so I agree with many of the posts on this forum. The Resource Notebook is invaluable! Along with the Definitions and Terms from this course, our school includes information on all of our programs of study, as well as information on financial aid, student services, the LRC, and extracurricular activities. It is, however, made very clear to us that admissions reps should avoid trying to go into detail in those areas. We don't want to inadvertently make any statements that might be construed as promises of financial aid or guaranteed job placement, for example. You've really got to stay sharp to avoid those kinds of pitfalls, and the resource notebook can really keep you out of trouble.

Some of the terms commony used during the admissions process are: Application,Enrollment, Marketing, Product Knowledge and Certification.
Certificate Programs are intended for individuals who are seeking to become employed in an entry level position or who are seeking to improve their current employment opportunities in a career or technical field. The certificates can be vendor neutral or vendor specific.

We are just starting a new school and I have reviewed the terms and definitions in the training course as well as read all of the questions and responses in the forum. I have started our resource book which has these terms in it. This has been very helpful especially as it relates to regulatory bodies.

I am at the corporate campus and today is my second day in training yet I will be at the Tampa campus. I have just started to put together my resource notebook and I will ensure to update on required documents and procedures. I will get together with my DOA to make sure I have everything needed. Thank you.

I took this training last year and decided to retake it again because it helps me to stay up to date with regulations. I've had to update my Resource Notebook with the current school Catalog and added a new folder divider for all my Certificates of completion.

My institution has never mentioned an "agent". I understand that an agent visits a prospective student's home. Is an "agent" required to adhere to the same "presentation" given by a representative?

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