I know that my college offers 2yr, and 4yr degrees. We also have an online program for out of state students. We have two campuses located in my area.
I started working at the front desk of the administrative side of my school and then moved into the student clinic front desk. From there I became a student and then moved into an admissions representative position. I am now the lead admissions representative and responsible for training in my department. The school has grown temendously and doubled it's number of locations. I would rate my knowledge about my organization Excellent. I am working on expanding my knowledge about statuses, rules and regulations governing us.
Ian ,
Alumni services is a wonderful place for admissions representatives to hang out. Personally developed leads or referrals are opportunities that come from alumni.
Patty Aronoff
Sally,
You bring up a great point! We are in a very dynamic environment and the world of education is constantly changing. Very exciting.
Patty Aronoff
Amilcar,
We can easily fall into that misconception trap. Good communication and development of relationships will continue to improve your department!
Patty Aronoff
Wendy,
Excellent! The more you know about your school, the better you are able to serve the prospective students. Having been a graduate of the school, you have the unique personal experience to share.
Patty Aronoff
Erica,
You are taking the time to inform yourself with continuing information. This is so important today, as we are living in an everchanging world.
Patty Aronoff
Michael,
I am a strong believer that Career Services needs to know each student from day one! Our goals are the same in that we need to have a successful student, graduate and employment at the end.
Patty Aronoff
Beth,
Because of your particular situation, you have to make adjustments in serving your students. Having a strong knowledge of your school and the services it offers is particularly important.
Patty Aronoff
I feel like I am very knowledgeable about the accolades of my institution. When it comes to law school, prospective students are really interested in what you are known for and good at. I also have a working knowledge of the services that we offer here at my institution, but am always reaching out and learning more each day. Recently, I have been getting up to speed on the Alumni Services offered through my school and am using that information to pass along to my prospective students.
I have been with my University for 18 years and just as I think I have it, changes! I have never been afraid to ask, ask and then ask again. Our particular off campus program has been around for 38 years. I believe in our program and what it offers my students. We are continually trying to keep up with all the changes in Education (method and delivery).
Part of the training process for new hires at my institution is to go on a scavenger hunt and what that mean is to go to every department and ask the pertinent question to know more about what all the different department do and how they interact with the department you are working for. Same goes for the chairs of all the program we offer. I personally learned alot about what every deparmtent intells and how I interact with them in my posicion. In regard to the program chairs they really discuss what the program intells and sitting with them cleared up alot of miss conseption that I had.
I feel like I have a strong grasp on the programs offered at my off campus site but could definitely benefit from having more knowledge about the things that happen on our main campus which is hundreds of miles away. I feel very comfortable talking to prospective students about the types of programs offered, degree requirements, types of jobs available, and the way classes are run since I am a graduate of the program as well. Having the knowledge of instructors, classes, and deadlines helps me assist my students to the fullest extent. I know that there is much more information that I need to learn as far as what our main campus offers and I will be filling out and maintaining the chart that lists all the information for each program offered. In addition I have already started learning what services our Student Services provides.
As a new admissions specialist I am using all the available resources to learn about the institution and all the information to keep the propspective students informed. I have a great team of people to train internally and are always available for questions. I spend my off time reading all the literature and taking notes for future questions and reference.
My institution is small in comparison to other schools, but the level of detail they have placed in their career services is phenomena! Introducing employers with pending graduates is an excellent strategy that builds a working relationship. Students are confident in there ability to provided the best possible service because what is expected is provided before work starts.
I am in a unique situation as I am at an off-campus site on a military base. My students do not have access to all of the services that a student at main campus would as we are literally 650 miles away. However, I try to stay well versed on what things we do have available to our students from main campus. Such as online classes, degree programs, online Masters programs and the online research library. I am able to tell them about all of their course requirements, financial aid options, transfer credits, and what potential job opportunites this degree would afford them. It also behooves me to stay apprised of any and all resoures that are local in our community since more than likely my students will use community resoures for their research and internships.
Joel,
10-12 programs is still quite a few. Having a strong product knowledge makes you a very valuable resource in admissions.
Patty Aronoff
Ian,
Instructors are a wonderful resource and they LOVE to talk about their classes. Ask to sit in!
Patty Aronoff
I feel my knowledge of my institution is very high and the reason is we are a smaller school offering mostly diploma programs. Most are in the medical field and since we only have 10-12 different programs I am able to learn everything and I feel I am the expert. I am always learning but for the most part I know our programs extremely well.
I know more about my school now than when I started, every day is a learning experience and when you get to speak with the people that teach, day in and day out, it gives a better foundation of knowledge to be able to impart to prospective students.
