Yes they do have two to three people that are specifically assigned to helping veterans and our ratio is three to five veterans per class of twenty or so students.
We have satisfaction surveys every ten weeks. These are taken seriously and reviewed individually. meeting are scheduled to improve results and retention.
Daniel, thank you for your service. It's great to hear that your school is committed to helping returning vets. Is this a significant percentage of your enrollment? Do you have staff specifically designated as their point of contact for Veterans' issues?
We have multiple departments. I work in the instruction side, so that is really the only side in which I have insight-tutoring, personal advising, review of material.
As a fellow Veteran, I have sadly seen how our government does us wrong with our schooling and it is great to see that the school is very patient and willing to work with the time consuming situations that the Veterans Affairs throws at these students. Every now and then they will request to talk to some of our students but they do work with them to help them not have to worry about their expenses.
We have students take an 'End of course' survey after each three week course to help identify any problems within each course that may be growing before it gets to be a bigger problem.
If the students aren't even reading the questions this is an indication that they don't see any value in the exercise. This probably won't change until you can demonstrate that you take the results seriously AND act on them.
"We let the student fill out evals" suggests that this may be optional for them. Is this the case, Thomas? If so, what's the participation rate?
Our institution perform tours of our campus and during the tour our Student Services department go over what the students are to expect.
Survey's are a good tool but I don't feel the students take time to fill them out accordingly. Some students don't even read the questions. I think it really starts at the admistration level when the student enroll. Our team does a good job telling the student and parents when they do a tour of our facility.
we let the student fill out evals on courses every 3 weeks.This module reads just like what happens . let the instructors fix the problems.The best thing we do is train the the staff with classes like this. I feel that the students come to school with a purpose and need to be engaged and in to the class. The students that are not engaged are the ones that don't make it. Attendance is a sign of problems. This may be habits from high school and system that just pushed them along.
Robert, how effective is the organization at doing this? Please share an example of a best practice.
John, who coordinates this review? Does improvement become part of the performance evaluation process?
The organization does its best to clearly convey to prospective students what the program consists of.
One of the things our Institution does is have a survey after every 3 week class. Our student satisfaction with Instructors, tools, training aids, information and more are all tracked. If satisfaction numbers drop then we look at them and try to find out why and improve on those area's.
Our student’s fill out an evaluation at the end each course. Our courses are only 3 weeks long so we have to try to identify student problem very quickly.
Yes. I have gotten some good feedback as far as: positive learning in the course and also some where if a student thinks there could be a little extra in a section. My feedback is usually always good because If i get positive comments and something is really useful i will expand upon it and make it greater and I will also improve more next time where I can add material.
Samuel, do your students take this grading opportunity seriously? What sort of useful feedback have you gotten? What's your GPA?
Mauricio, why is that? Do you think these expectations are different than the school thinks?
Good luck in your new endeavor, Earl. I hope that this course will be useful to you.
