Brian, is anyone reading the surveys and more importantly, are they doing anything in response to the students' responses? It's no wonder that the students develop a negative attitude about the surveys if they don't see any response.
At our institution we perform EOC surveys. I use these as a tool to mesure what I have done to keep my students interested and also if I haven't done what they have expected of me. I tell them that the more information they provide me with the better I can make the courses I teach or if there is something that many liked I keep incorperating it into future lessons. I remind the students throughout the course to make notes of me and grade me and usually give them time to make comments because one survey is number driven but I feel the second survey which they don't have to do with personal comments is the most important.
Many students do have expectations of their schools; we just may not always be open to hearing them.
After each 3 session course, we ask students to complete evaluations of the course material including instruction.
Surveys are done at the end of every three week session and information is tracked by management. Trends are followed and problems are followed up on in order to identify and correct as needed.
Thanks Teresa. I know that I will get more information as I go forward. Can not wait to get started.
Have a wonderful day
we have a surveys that are done at the end of each course as well as student satisfaction surveys that are done quarterly.
I am a new hire and just now getting started. My first class will be January 28. What I have seen is the school expects everyone to respect everyone, and if necessary for the faculty to tutor the student on a one on one bases. From what I have seen the admissions are to match the student to the program they want and are qualified. Not just put them in a program to increase numbers.
I work for the same place and Rob and we have the student feedback survey at the end of each course. The problem is though, the students do not believe that their opinion counts. They don't believe that anyone reads the surveys. There needs to be more contact after the fact to follow up on the survey.
every department tries to respond to all issues that could impact retention
I have seen an overall improvement with retention and student satisfaction. I make neccesary adjustments to improve the overall experience.
ROB, what specific ways have you improved as a result of this feedback?
David, is this clarification process part of a course? When does it happen?
Congratulations, Rachel; that sounds like an honor and great responsibility. What adjustments have you made in your classroom to meet this challenge?
Our institution has evaluations that are filled out by the students at the end of each course. Looking at there feedback helps us find ways to improve.
After each module students complete a survey providing feedback on curriculum, and his or her learning experience with the course.
For my part, I help students to clarify their career goals.
Research demonstrates that the more specific the goal, the more likely that goal will be achieved.
I believe that students with clear goals are better able to create a customized strategy for success. A customized strategy needs to focus on adapting/amending the student's lifestyle and workstyle routines in order to incorporate their new academic role.
There are several ways. During the admissions process to the orientation and thru graduation we put in writing and we communicate in person what we can and plan to offer. We speak to the students in group and individually to see how they are and where they are having challenges. We direct them to right people to get the right answers to their questions. We have end of term teacher evaluations. there are so many other things to make sure that we are on the same page. They are there to learn a skill but more importantly we teach them how to communicate by our openness and our actions.
At this time, for the program that I teach, the art of retention is directly in my hands, the hands of our admissions reps, and student services. I am the first instructor that my students encounter. I essentially set the stage for all of the other instructors who will follow me. I work very hard with the program directors, admissions department and our students to keep them focused and attending class.
Since having instituted this process, retention of our students in the programs that I teach has increased, which is a satisfying feeling because I know our students' lives are changed by staying to complete their program of study.
I always felt is was a real challenge to make orientation fun, James. What activities does your school use to make the often overwhelming experience fun?
