Our institution uses a "student survey" at the end of every class. The survey goes to upper management, and middle management helps the instructor to improve his/her teaching style. This is meant to improve student morale, and create maximum student satisfaction.
Our Campus has gone through a lot of positive changes recently.
We have added a number of on going training requirements for both new and existing Instructors as well as the Sales representatives.
We strongly encourage open dialog between all departments to ensure we are all on the same page.
We have also introduced a number of new committees that focus on Student Needs and Retention.
my staying up on new information, in the field of atuo and diesel, keeping on the lasted traing aids. Paying attention to students compliants etc
retention was very enformative, I gained alot of information, I am not very good at this forum answer and question format. I came from the mechanic field this is not my fortay, sorry I cannot be more help full
Hello Loren,
We do all we can, but I can't speak about particulars due to the fact this subject matter is confidential.
Thank you,
Charles
We have a clear sylibus we go over with the student and instructor so all know what is expected during there stay in our school.
We have the student ESI survey, 12 questions relating to explanation of objectives, curriculum, how the instructor is prepared, instructor attitude etc and a twice yearly Support Services Survey. We also have our Student Success Instructor who identifies and helps students who are at risk of failing or dropping out.
I use my evaluation at the end of each module to see what improvements I can do in class.
You have to teach with the correct kmowledge of the ciriculm to exceed the exspectations and satisfaction of the student and there concerns.
the students grade the school and instructor at the end of each phase to control satisfaction.
we use end of course survey and feed back from the student as a measure of the student learning experiance. we encourage student to tell us what we did right as well as things that they feel need to be improved. also even though the survey is confedetial if a student feels the need to dicuss things further we ask that the inculde their name.
watch their grades and attendance and let them know when they are not successfull, go as far as writing them up and putting them on probation.
end of cousre surverys and communication with student services evaluates how students expectations are being met
The education department conducts product knowledge with the admissions department to ensure that they are conveying accurate information to prospective students. We survey the students at the mid-point of their first term and at the end of the first semester; based on their responses, the appropriate person/department responds to them. We have an academic advising program where each student is assigned an advisor. We also conduct a "President's Panel" discussion with students from each program.
The students fill out an evaluation of the course, instructor, content and support personel at the end of every course. They also instituted a town hall meting type get together every few months to discuss students concerns.
Our insitution has an end of 1st block survey and the questions that are asked.
Do you face and obsacles to your success at school? If so, what are they?
What could be improved that would enable you to be successful
What is your favorite thing about Pennsylvania Culinary so far?
Would you like to talk to someone about your obstacle you are facing? yes or no
This imformation is give to their star team advisor/ mentor.
star team stands for.
Student
Teacher
Achieves
Results
Each student here is assigned a star team mentor or advisor the first week they are here.
I feel that expecatiations need to be exceeded rather than just met. The students need to feel extremely comfortable with their surroundings, like in a home away from home atmosphere. Have a good presences with the student-body and developing a sincere relationship with the students individually and as a group builds a comfort zone with the student; hence they are satisfied.
We have toutoring,counceling,student union,course evaluations,food pantry,employment services,employers are invited for industry awareness and job offers,one on one meetings with managers,as well as education dept.meetings,course meetings,instructor training,and basically respond to any and all student concerns.
We also have student surveys called (ESI'S) that the students fill out at end phase. We have instituted Student Success Instructors who through out the course are available if we see a student heading towards trouble. They are an E-Mail away from thier direct contact with the student. They are the liason between student services and counselors who are trained professionals in these matters. No student comes to class thinking they will fail, nor wants to. Sometimes a nudge in the right direction, an open mind when listening, or maybe just being able to send them to someone who is more qualified can retain the student. After all if we don't exhaust all of our possibilities, are we really teaching to our potential. We work for the students, without them there isn't a need for teachers.
Our institution has different surveys that we use to gauge student satisfaction/dissatisfaction. We use the information to identify any trends good or bad and the campus management staff will take the appropriate action to correct any issues that have arisen in the classes.
