Part of our IEP Institutional Effectiveness Plan
is to do student questionnaires after the first
week we start our new students. We also do a
graduate survey and questionnaire to target any
areas where improvement is needed.
In addition during each year we have advisory
board meetings with employers in the area to see
if our graduates are meeting the needs of the
community. Our faculty surveys also deal with
any problems the students are having.
We have an open door policy at the administrative
level so students feel welcome to discuss any problems they are having.
One thing I do in particular is ,I say hello to every student every time I see them and I actually listen to their response if it is not positive I will stop and inquire.
I encourage my classes to sign or leave their student number on the survey sheets, especially if they have a negative comment they'd like to see addressed, but I believe few of them sign. Can you tell me what percentage of the ESI reports are actually signed?
ESI reports are read and evaluated by management. They discuss student concerns with the instructor of record.
When a student signs his/her name to the ESI the student will be interviewed for further explainations/assistance.
We have course evaluations that the students complete at the of a course.Many students do not state,with any details,what expectations were met.Some,no doubt, due to poor writing ability,English is their second language,or they just feel that the evaluation is pointless.The instructor that is communicating daily with the student is often more aware of what a student's satisfaction is with the course or the school.
The primary form at our facility is a survey conducted at the end of each three week course. As the minimum program length here is 17 of these three week courses; a continuous input of student satifaction level monitored. The surveys are 12 questions concerning the particular class, instructor, program materials, equipment and support services. The answers are E - G - F - P and a commentary section for write in is offered. The surveys are annoymous but names are accepted. These surveys are carefully studied by upper level management and dedicated staff, conclusions are directed to all involved parties for follow-through.
Between the Instructor and student we have an open lines of communication and be there for them to answer any of there questions. We explain all the details of every class at the begiining of evry class so this way the student has a clear view of what the class has to offer. Now their expectations can be met.
We conduct 2 student surveys every quarter. One for Instructor evaluation
and one for the schools overall evaluation. These surveys are reviewed by our Directors and then acted upon accordingly.
We are costantly reminded to look for symtoms that may require immediate attention and quickly act on behalf of the students best interest. We as instructors are always having meetings to address these types of concerns, and work with each other to improve our education and making sure with meet and assure the students expectations. To this, I also add that for the great majority of time, we do meet their expections and beyond.
We have student surveys and we do instructor evaluations monthly. We also track attendance per instructor.
My institution regularly holds meeting for our department so that we can share information that is relevant to the work we perform on a daily basis. Retention is discussed during the meetings and ways to improve it are discussed. My institution also requires a weekly assessment of each student in the class which includes keeping track of possible trouble signs a student displays. The institution attempts to stop attrition by finding out problems with attendance, grades, transportation and other factors. Finding out about these factors allows the institution to act and attempt to meet the students expectations from the school and beyond.
we give out evaluations to our students.they eval the instructor,course material,tools,and much more.if there is a problem,they would go to an e.m. for further help.
We have TTL,EM,Training also staff meetings all of this is to keep everyone on the same page as to what the objective is, and that is the student.
We have an instructor survey that is given after each class. It is 12 questions that cover things like how well the instructor was prepared for their class, courtesy and professionalism in the classroom and lab and how well the test questions matched the curriculum. This is then reviewed by management and tracked to ensure the student’s expectations are being met and they are satisfied with their total learning experience.
How do you use the results, Elisa? What improvements in teaching performance or curriculum can you link to this practice?
Our institution give out student surveys to see how they feel about the school and how they feel about the professors.
This institue has allowed its instructors the latitude to teach real world experience in association with the ciricculm. We also offer many assistance programs to help those in need. We tell them what we will do then we back that up with action. Action always speaks louder than words,so when they come to class they actually get more than they bargained for.
How do you handle those students who don't meet your expectations? How often does this happen? Do you have a mechanism to alert instructors from earlier academic periods if there is a recurring area where students are ill prepared?
My students are near the end of the training here and I expect them to be professional in their work and to ask questions when there is a problem. Most do ask questions, when there is a problem or they do not underststand something. I also expect them to be on time and ready to continue their education.
I agree that you can get valuable input from the
surveys for self and course inprovement.As far as the school,they can get good ideas about needed equipment,and other courses they should teach. However, I feel alot of institutions care more about profit than education and give out
the surveys because they feel obligated .
