The resource notebook is an excellent tool to introduce to the office along with our Standard Operating Procedures. It is a quick reference for all the office staff.
Most important is the catalog for the courses always send out along with discussing it with prospective students to show as much assistance. Not just sending but discover what they want and navigate possibly if time permits through catalog so it doesent seem like information overload when they recieve the catalog. Always show online catalog as well as many are tech savy and perfer the online versus book catalog.
Enrollment Agreememnt is the contract and should not be taken lightly with the studen,t that is binding them. At that point make sure the student has made the decision of choice and is totally sure before signing.
Catalog, enrollment agreement, orientation, career services, transferability of credits, cancellation and refund policy.
What information have you placed in your Resource Notebook? What have you discovered that you didn't know about your institution or the rules and regulations that must be followed?
So far I have located the Terms & definitions print out provided in the course. I have also secured a Catalog, Enrollment Agreement and Forms, and Employee Handbook. I am awaiting on the Marketing Material and plan; Institutional Policies & Procedures Manual, Student Manual, and Internship Manual. I will be requesting an organizational chart and Career Services information such as events, programs, hours, success stories and more.
I have discovered that our institution followes a simple montra regarding enrollment: We look at Aptitude, Attitude, & Motivation to determin recomendation into our programs; always using integrity as our foundation. We are Nationally Accredited by ACICS.
Ludie ,
Yes, agents must be licensed. They are operating on behalf of the institution to conduct business and must be licensed by the state.
Patty Aronoff
Deborah,
Tours are great. It takes the student around campus to get a good feel of the environment. Is your campus welcoming? Are people friendly and open? These are what the student is looking for.
Patty Aronoff
Thelma,
ACICS is a national accrediting agency that is recognized by the USDOE. The enrollment agreement along with catalog constitute the contract with the student.
Patty Aronoff
Tour - the opportunity for prospective student to see educational environment, also information about the school and the student services.
Program matching - ask open ended questions to the prospective student and based on responses, narrow choices down yo 3 programs.
Some other terms that are used are
enrollment agreement
Orientation
Multi Media Presentation
I did not realised that agents had to be licensed.
Accredidation. Ours is ACICA It is approved and regognized by the us DOE. They paut forth guide lines that we must follow.
Enrollment agreement A legally binding contract betweeen the school and the student.
donte,
The catalog along with the enrollment agreement constitute the contract with the student. The catalog is the number one resource for policy and procedure within your school.
Patty Aronoff
Timothy,
I know it seems like a "ton" of paper, but you are building a valuable resource that will assist you every step of the way.
Patty Aronoff
Myrlene,
We must always observe and practice the rules as outlined in Florida law. There is no exception!
Patty Aronoff
Jairo,
Your resource notebook will provide you great resources in keeping compliant. By keeping your internal training along with the statutes and the rules, you will have a comprehensive guide.
Patty Aronoff
Diana,
Organizational charts are a very important part of a resource notebook. It shows how the how institution works together and who to go to for information and services.
Patty Aronoff
Diana,
The CIE newsletters are very informative not only regarding news of the Commission, but also information relevant to the sector.
Patty Aronoff
Isaac,
Awesome! The resource notebook should be your strength and guidance. Great to have it ready!
Patty Aronoff
Isaac,
The statutes are the "law" and the Florida Administrative Code or "rules" are the guidance for how to administer the law. They go hand-in-hand.
Patty Aronoff
Isaac,
They are a must! As you progress in the building of the notebook, you will find that many additions provide you with the information you need when you need it.
Patty Aronoff
Isaac,
Excellent! When you start building your notebook, be sure to add any document that will assist you in your position.
Patty Aronoff
