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Ask a question from your peers to help you in your professional work. Seek different points of view on a topic that interests you. Start a thought-provoking conversation about a hot, current topic. Encourage your peers to join you in the discussion, and feel free to facilitate the discussion. As a community of educators, all members of the Career Ed Lounge are empowered to act as a discussion facilitator to help us all learn from each other.

Student recruitment

What's the best way to show new students enrollment, completion, and gradution rates?

Referral Sources

How can we tell what our referral source counselors (BVR, BWC, VA) are telling their clients?

Financial Aid Questions

Coming from a proprietary school that did not require admissions representatives to be licensed, there is already a lot of information that I know I should have been aware. Financial aid is one of those. However, at my previous institution, it was always a rule to let the student know that if they had specific financial aid questions, they should be directed at the financial aid department. I have always found this to be a good rule of thumb. Surface questions seem to be fine, but the minute it needs to get detailed, I have the student meet with financial aid. Is this the practice of anyone else in the industry that may not have necessarily had to be licensed in the past?

Hello Class!

My name is Eric. I have been in college admissions for nearly 2 years now. I find the most important aspect of being admissions representative is the ability, as the module reflects, to be an expert on the programs and policies of your institution. The inability to adequately relay information to the student shows weakness and may sway the student out of attending your institution. Another thing that is very importany, obviously, is to stay positive. If on the phone or in person, talk with a smile. Your attitute directly reflects the tone of your voice. Thusly, affecting the impact and effectivess of your conversation with the audience.

Contacting students

Scenero: Our school collects an interest card from a Junior in September. We tell the student that we will contact them next summer. Does the clock start ticking when we contact the student again or when we collect the request for information?

Recommending a college

If a student is not interested in one of the programs offered by my college can I suggest another school to the student? "Check with ABC school, I think they offer that."

Ethics

In the sample question it said that the student was unable to pay her loans because she did not make enough in her job to pay them. This happened to a friend of mine who went to a school in another state. Do regulations prohibit offering classes to students to get financial aid if the chances of getting a job that will provide enough income for them to repay the load are low?

Non institutional regulations.

I have a friend who is a Licensed Independent Social worker and is interested in offering online CEU classes. What governing bodies should she consult prior to launching her classes?

How much to tell a student

I talk to students in the High Schools, but my job is just to collect interest cards. Sometimes students have questions that I cannot answer for them because I am not their Admin Rep. Usually I tell the student to ask the Admin Rep for the program they want to enroll in. Is that sufficient?

What to do when you see a violation.

When I am out in the high schools, I occasionally encounter teachers or guidance counselors who have complaints about another school. I usually advise them to contact the OACCS and let them know what happened. Is this the best thing to do in those cases?

transfer of credit

i know most schols have a document that the student has to sign that also tells them about the transfer of credits. so if you know this document you should have no issues.

enroolment papers

i think the schools should have standardized folders for each program alredy printed and ready to go with a check list of completion

forum 1

i have found thru the years as an admissions rep that know how to find information you need and following the regulations is key to you doing a good job and doing it right

Staying Up-to-Date and Compliant

I think the best way to stay up-to-date and compliant is by visiting the appropriate websites on a regular basis, reading industry publications and follow any new laws or regulations. Is there anything else I could be missing?

Understanding Your Institution

Who or what are the best available resources for fully understanding my school? I would say Campus President, Marketing Dept, Academics, Instructors and Students. Is there anyone that I am forgeting?

Admission Process and Paperwork

Are there some available templates from other schools to use as a guide for designing and using the most up to date and comprehensive process and paperwork?

School Catalog

Who is responsible for updating your school catalog?

Financial Aid

I was fortunate as an undergrad not to have to go through the financial aid process. However, that also means the finanical aid process seems a little daunting to me as an Admissions Rep. One of the questions I got wrong on the quiz was about when to feel like you need to handle all questions and when to defer them. Does this just come with time and experience?

Know your student

I agree, it is important to know your student. We want to make a difference and impact the lives of each student.

Keeping Up-to-Date

Monthly reminders for updated information is important in staying informed.