Anjenette,
CIE protects the students but also the institution.
Jose,
It is nice to have the compliance confidence!
The commission requirements allows the Reps stay in compliance and feel confident about their job.
The requirements of the CIE helps me provide information that is useful to the student and that protects my institution from misleading admissions practices. The CIE limits the number of people providing answers based on opinions and sales goals versus facts. It also makes me more dedicated to staying abreast of changes that may impact my job.
The regulatory requirements keep us in compliance and it ensures that the information we pass to students is factual. Also, it increases our effectiveness. The advisor does not use personal assumptions during the enrollment process; I think they can do well in the program.
Having Commission is a better incentive.
I believe if we still had Commission we will perform better
While it changes some of the verbiage that I use, honestly, it affects my job, and the way that I perform it, quite little. The CIE demands that admissions representatives and agents operate in an ethical manner. I really don't feel that I need to have those demands made of me; I choose to operate in such a manner because it is the right thing to do.
(That was a bit recursive, sue me.)
I should hope all admissions representatives should not be forced to be honest and ethical. I would hope that the "great ideal" of changing lives is enough to enforce that.
CIE regulations affect my job by making sure that I disclose all program information. I have to disclose the programs available, their entrance requirements, the length of the program, what financial aid is available and the steps they need to take to apply, I have to discuss the catalog with the termination requirements,the fees, the physical facilities of the school, our licensure and accreditation status,the transferability of credit into the school and advise them that they have to check with other schools whether they would accept our credits, I have to discuss the refund policy, I have to discuss the enrollment agreement and our placement assistance.
As an admissions representative I have to be aware of CIE statutes and rules. For example, I have to know that the enrollment agreement needs to be approved by CIE and has to meet their requirements. I also need to know that I cannot promise employment and that I have to focus on the fair consumer practices.
They ensure that all Admissions Representatives are reporting accurate information and they require the Admissions know more than simply how to recruit; they require Admissions having knowledge about Placement and Student Services, which is key for all students to make an informed decision.
Maribel,
The rules protect both the student and the school. It is the best path to follow.
The Commission Requirements helps us stay in compliance and feel confident we are doing the right thing all the time.
We have no admissions reps or agents. I'm a one person school, and usually, we don't even get a contact except for the mailed in enrollment agreement, and we send back an acceptance letter and/or an E-mail. THEN, if a student has questions, (usuallly never) we respond to the inquiries. When classes start, we greet the enrollees, and help them. Our school is three weeks in length, and many students just enroll for one or maybe two weeks, and then they are gone, and usually we do not hear from them again. Thank you!
I am very careful when talking to an applicant to abide by the regulatory requirements of CIE.
I provide references that are compliant with our school guidelines and also encourage students to do research on their own.
It ensures that I do everything by the book. Any compliance issue is reviewed and I do not want to have issues that would cause me to loose my privileges.
It is paramount to the importance of the admissions representative. Admissions staff really do need to know the current Commission Rules so they do not misinform prospective students. Also it is important to know what careers map towards the Institutions programs to help guide students.
I think that it improves my job because it points out areas of weakness, where growth is important. Even through this training I've gotten some ideas that I would like to present so that I can be better at my job. One example is taking a class in our undergraduate program. Also being more intentional with our departmental procedures binder, we need to update that so that training new staff is easier.
The regulatory requirements act has guidelines allowing me to do my job with honesty and integrity, having the students best interest is my primary objective.
