Our school has a very comprehensive raining program that lasts for several weeks for all new reps/agents. Part of that training includes an internal test so that the school knows that we understand certain state/federal/accreditation regulations. We are also required to take that test each year, so that agents stay compliant as the rules and regulations change.
Absolutely! It is the responsibility of the university to provide this internal training program. This occurs at the beginning of the hiring process with consistent updates and revisions as they apply along with two large meetings twice a year in which all changes are thoroughly gone through. At any point if there are any questions, there is always a hierarchy of managers there to assist us in always having up to date and accurate knowledge of our processes, programs, and regulations.
Absolutely! It is the responsibility of the university to provide this internal training program. This occurs at the beginning of the hiring process with consistent updates and revisions as they apply along with two large meetings twice a year in which all changes are thoroughly gone through. At any point if there are any questions, there is always a hierarchy of managers there to assist us in always having up to date and accurate knowledge of our processes, programs, and regulations.
Is your training web based or is it computerized?
At my current institution, we have training on an as needed bases. Usually when something changes, we will have a training class scheduled. Most of the trainings include compliance issues and procedures that vary from state to state.
Yes, we have initial and and ongoing training for all agents/admissions reps. We start reveiwing our FAQ's from our very first day and continue to do so at almost every weekly training. It is very important to my school that we all know what what can and can not say and also what would should and should not say. We are also always made aware of any changes in policy immediately so that we can effectively communicate with our students and staff members.
I think an internal program specific to each campus would be important.
Yes, my school has an internal and ongoing training program. Much of the training pertains to doing what is right. We spend significant time discussing what should and should not be said. We cover career placement, we have a placement statistic's form which is what is used in all cases. This form is approved by the institution and all necessary agencies above my organization. We spend much time with the enrollment agreement and what the expectations are with this form. So, in summation we do spend much of our intitial and onging training seminars covering these issues.
Yes, there are several internal training programs and compliance training for the first few weeks of employement that are required to be completed by the new hire. There is also regular scheduled training for the reps to stay updated.
We do and new Reps.are given agent manual
Our Admissions staff meets with the President on a regular basis to discuss rules & procedures.
Training is made up to keep agents in order with all rules and regulations.We also have training weekly.
We have an initial training program for new reps. that lasts for several days. Compliance is a very important part of our initial training.It is also an important part of our ongoing training.Representatives are updated on a weekly basis to keep them current.
Yes. The first three weeks of employment consist of intensive study about compliance and internal policies. Thereafter, we have training sessions at least once a week, that are geared for continuing compliance knowledge and policy changes, as necessary. We are always encouraged to ask questions if we are ever unsure.
it's important to itt that all reps have up to date information regarding each major we offer
compliance is extremely important to itt tech. no rep wants to present false information
all reps also get trained bi-weekly by chairs to update them on programs.
all reps also must pass the powerpoint presentation
training program is based massivily on state/federal and acreditation regulations. itt is very scrict on compliance issues
dor trains all new reps. they all have to meet with the chairs and managers to effectively conduct their position
