Yes-our school has a booklet of the FAQ's. We are informed of any changes in the rules and regulations so always stay current and up to date.
As an Admissions team, we often brainstorm about this so that we are prepared to talk with students about their cares and concerns. It is very important to be able to share honest answers with our students and provide them real life situations that they can relate to while considering our program.
Yes. My school provides me with a resourse guide with FAQs and notifies me when there are additions or updates to these FAQs.
Yes, we do have a resource available to us and our students. It is called quick links. The student can access several different links on the internet to give them more information in the areas that they have questions or would like to research further.
Yes, our school provides FAQ for our online program as well as our residential traditional program. You can find a list of FAQ on our website, or included in our recruitment packet that is mailed to prospective students.
Yes, they provide FQA's during many training times. It is important to know what students general needs are and assist them to our web site for detailed information.
Our school is very proactive when it comes to our F.A.Q. training. As a new employee we receive a booklet with the training information as to what we are allowed to say to student inquiring about attending our school. After our first week as a new employee we are required to complete a test and unfortunately we are not permitted to move on with the training process until this test is passed. I think this is a great process for new employees. It is very informative and a great way to "dive" into your new job!
The school does an excellent job of providing us with information to answer those questions; also they are very responsive to any questions that are not "frequently asked". In my position I may not know the answer to "every" question that might arise; however there is always someone at the school I can refer the questioner to, to get the answer.
Yes. Although the program is really new, We comprised a series of FAQ based upon or parent company's model.
Yes they do a good job of keeping us informed.
Information regarding "frequently asked questions" was covered at an admissions workshop and has been incorporated into our Admissions Manual.
Yes they do. We have ongoing training as to frequently asked questions that we need to know and we also go over frequently asked questions that we are not allowed to discuss in which case we can take them to the appropriate department for answers. I also have a folder in my office to refer to and study. Frequently asked questions we need to know include; Are we accredited? Do our credits transfer? Can you find me a job? and others.
Yes, the school provides me with complete information regarding questions that prospective students may ask. We are also trained prior to each school year in this area.
questions are addressed through literature and interviews
yes, my school does provide me with all the information I need to be prepared for any questions a prospective student may ask. We also have frequent training meetings to address any new concerns that arise, so our entire dept. is always updated with current information.
This makes sense! When it comes to Financial aid the number of variables are enormous!
Absolutely! Before anyone goes out into the classroom, all FAQs are reviewed and updated to new specs for that year.
This is very helpful as well as Students are constant skeptics and love to hunt for information!
Yes, and we also have a "Finding the answers. Knowing who to turn to" card that we give every student.
Yes, this is a resource that is provided to us here at my school. This is something that helps us while working with the students. Having this useful tools enables me to provide accurate info to questions students have often.
Yes. Many FAQ responses and corresponding materials were provided during my new employee orientation in addition to the location of the explanation in the school's print materials.
