Get Your Students Hired
Our school does provide us with FAQ and answers upon hire - and even keeps it updated and very accessible to all! Very helpful material for admissions professionals.
Yes. We do receive this information mainly in document form. This is a great tool to use when we are talking to prospective students.
Yes!! and dealing with students new, very good, question always come up so we continue to update some of the new questions as well
Hello!
Yes the school I work for provides a list of FAQs and regularly updates them as needed. The FAQs are used in training to simulate a interview with prospective students.
Yes, my school provides me with frequently asked questions that prospective students will ask. We have training every Friday on what students may ask and need.
Yes our school does. Not only through numerous training tools, but also through the admissions paper work itself. It's continuously being updated to be in accordance with laws and to appease student satisfaction.
My school does have a FAQ sheet but all material should be covered during training so agents are knowledgable enough to answer questions correctly before they meet with prosopective students. We also have employees on campus to help with any questions a prospective student may have. The worst thing we can do is give an answer we are not sure of.
We have a list of asked question that they think a student may ask, but each student is different so they may or may not be helpful depending on the student
Yes they provide us with frequently asked questions, but not all. Each student is different so there will be different questions that may arise.
No, we don't have an FAQ. Our school believes that each student has their own set of questions which are based on their career goals and what they want to achieve. When we set the appointment for the student to come in, we ask them to write down and bring in at least 3-5 questions when they meet with us. That way, we make sure that they get all questions and concerns answered on an individual basis.
Yes. They even go a step further and review the most common objections/fears students can have & the best ways to handle them.
Yes John as a trainee we are provided with various tools intended to address potential students questions and guide them. In addition to training manuals and information packets, online resources are available as well.
At our school we have resources that provide us with the answers to "frequently asked Questions". It is also our responsibility to provide the correct information to our students. If we don't know we go to someone that does.
yes, we go over FAQ's that students may ask in our training manuals. Both that may be objections as well as those questions that are just wanting general information.
Yes, we have a frequently asked questions page that is very resourceful for prospective student and staff. It is very helpful to know the answers as well as point a prospective student to the page so they can review them. It is one thing to be provided information on the phone and another thing for a prospective student to be able to read it for themselves.
Yes. This is usually covered on an on-going basis as our programs continue to change. Normally, when admission reps are unsure about something, they will check with the Admissions Director or Director of Administration or the appropriate staff member for answers.
Yes--but they are informal it is not something we give out to students--just so that we are well informed.
If the questions pertain to admissions policies and procedures the admissions department representatives are more than happy to answer whatever question they may have.
Questions pertaining to FA,Placement,Wages etc. we then refer the perspective student to that particular department staff to give them the best information possible.
Yes. They provided a list of questions that are frequently asked for both the telephone prospecting and the actual interview process.
Yes, we have frequently asked questions within different topics on our website for current former and potential students. We also have weekly training sessions to discuss frequently asked questions and a manuel that lists questions and the proper response that we as an admissions advisors should say.