Yes my school passes out these many different times of the year. Mainly during our national meeting that way everyone is on the same page for the up coming year .
we provide hard bound catalogs to every potential student as well as they will be able to access it online as well..I hope they do not go away from hard bound catalogs bc having the actual catalog to read through is a good visual for students/parents
Yes they do. We asctually have a section in our training manual with these types of FAQs. Within our scholls, we also will review FAQs from certain areas of questioning, as in what type of Financial Aid do we offer, and we will discuss these certain areas in weekly meetings for continuous traing purposes.
Yes absolutely, we do also have ongoing training sessions about this. We have a list of frequently asked questions that is updated on a regular base, so we stay on top of all the latest info. Our full time trainers are also available by e-mail, phone or personally for any advice at all times.
Yes it is on out website and I am given information with updates all the time for students. We update our career placement numbers for students to see and anytime there are any changes to housing and other areas.
Abosolutely. Frequently Asked Questions (FAC) are an important part of our initial training. They provide an effective framework to understand the major issues critical to prospective students. I keep a copy of my institution's FAQs in a noteebook on my desk for periodic review.
Yes, we have a standard "script" which we use to introduce our course to prospective students.
Yes, my center has a FAQ sheet we use for the Top 10 questions that are asked by prospective students.
our Director of Admissions has daily meetings where we can and do address any problems/questions/concerns that we're having with our students and the admissions process.
Yes, we try our best to answer all students questions -- however, we let them know that the Student Catalog is the ultimate authorative.
Yes we are provided answers to "Frequently Asked Questions" to assist with best responses for students. It is a helpful tool and allows us a means of being prepared to helps students in the most efficient way.
Yes, all agents are given a document with FAQs to ensure that all answers are [proper.
Yes, we are also able to refer students to our student catalog for detailed information pertaining to policies and procedures.
Yes we do have that in a document which the school supplies to all agents or anyone who speaks with a student. This helps to ensure that the proper answers are given.
Our school does annual FAQ testing on what we can and cannot say to prospective students, active students and graduates.
Continuing training seems to be in line with questions that commonly occur. 1 on 1 quality control sessions with recruiting representatives procure these questions on a week to week basis. In addition, open communication with upper managment and staff within the department and school are excellent, efficent resources that are used on a day to day basis.
We are provided lists of "FAQ's" from our training department as well as access to our Website "FAQ's." Being able to personalize a response to a prospective student usually is much more effective than the general statement.
Yes, company appproved comlpinat to answering frequently asked questions. I have found it useful having the answers to the frequently asked questions. Knowing compliant answers ensures the right thing to tell potential student.
Yes they do supply students and admissions with proper paperwork to frequently answered questions. Its actually on the site for students to look at also.
Yes at my campus we have frequently asked question in our training manuals. At this point we have all access to try and get most queastions answered.
