Yes, I feel that more questions are asked about statements contained in our schools enrollment agreement.
Yes, the students want to know what's included with the tuition and what happens if they decide to cancel or change something prior to classes starting.
I wish that you had an agreement on the computer that once you plugged in the basic information it would populate all forms that require it.
This is a good question. After going with a friend of mine who is going back to school she was not "thinking outside the box" on some questions that she needed to ask. When the enrollment counselor would talk to her he made it seem like everything was a breeze and would I asked questions he seemed stumped and did not know how to answer some of the questions that I asked.
In my role in the recruitment process, we do not handle the enrollment agreement. However, would hope that when it is presented to the student by our resident representative, the students may have many questions and concerns. Questions are a great indicator that the student wants to understand exactly what they are agreeing to before they sign anything.
no, I have found that most students are concerned with what they will gain by going to school and what it will take to get to them there. It is our job to inform them of all other information needed.
During my training, students inquire about programs and financing. However, after enrollment attendance and refund becomes an issue. I feel it is best to cover refund and withdraw policies during orientation. This way student has full understanding of commitment and completion.
No, during my observations so far the agent explains the enrollment agreement process.
The more you take time and cover all the material, the fewer questions I find come up. It also depends on the prospect
I have found in the past that students realy dont understand or know that the catalog is more than just a list of classes and instructors. It is their guide line to becomoing a vauled student. As well the catalog idetifies many of the State Rules and Regs, Accrediadations,to the students rights and rules. Such as attendance and S.A.P.
I find that some students do have questions if they didn't fully understand something, but for the most part it is pretty straight forward.
I've seen that our reps review each part of the enrollment agreement and ask multiple times if there are questions. A few students have asked additional questions but most seem to understand the information.
I find that the interview process and the details given concerning the enrollment agreement prevent a lot of questions. The details given and the reflective listening we do allows the rep to ensure that all the information is covered and understood. Following the process and ensuring that there is a clear understanding is key to transparency in the enrollment process.
I'm still in training but from what I have observed, yes, our students do tend to ask questions about the enrollment agreement. However, our enrollment agreement is signed electronically. Most questions are technical in nature, not necessarily content related.
I always give a full explanation of the enrollment agreement. Typically my student's don't have a lot of questions at this point. Generally they just confirm that they understand what I have gone over.
Yes, They wish to understand more of what is required of them to be in compliance of the school and any governing bodies.
I know when I first started going to school, I treated it like the Terms and Conditions you have to accept when going onto a website or adding an application. You simply accept and move forward, so by having someone go over them with you and having a discussion I do think questions will arise. It may not be an immediate question as you are going through the admissions process or about the policies, but questions will come up more by having someone go through them with you instead of a simple agreement if left to the person's own accord. In most cases, the person gains more from having an open discussion about the process and policies and will have a greater understanding, by being able to have an in depth conversation about them.
So far students have not asked a lot of questions on the policies. It seems the the students feel a lot of the policies are a given and are common sense.
i actually have not had one student ask me any questions about this.
I am new to admissions,indeed, the educational field, from an employee perspective, but I have been a repeat student throughout my life and regardless of presentation and content from the rep I have dealt with...I have never been left without an additional inquiry, even one as simple as clarification for individual components...the information is vast and complicated and I want a prospective student to have a query because I think I will a stronger commitment to the information provided so they are max informed.
