I am currently training and in my observation students do not ask many questions because our representatives go over them very thoroughly.
yes, even before students come into the campus they want to know the tuition, length of program course hours and so on
Students shoould ask questions during the enrollment process concerning policies and procedures. As a admission reprensentative it is my goal to answer the following questions.
Actually I do not. Most of the time if I have explained what the enrollment agreement contains in the beginning I do not recieve alot of questions afterwards.
My experience has been no not very many prospective students ask many questions about the policies or statements contained in the enrollment agreement. I have been in the business for 16 years and it still amazes me how many people, often times well educated people try to sign the enrollment agreement without first allowing me to go over it with them in detail.
I then make sure they have a clear understanding of everything on the document and I encourage them to ask me any questions they might have.
No because things are throughly explained according to the rules and regulations then we ask if there are any questions but typically most students are well acquainted with things they need to know and should by law know once enrollment is commplete
Do you find that students ask many questions during the admissions process about the policies or statements contained in your school's enrollment agreement?
Do you find that students ask many questions during the admissions process about the policies or statements contained in your school's enrollment agreement?
I am still in the training phase; however in my observation the staff does a great job of following their checklist to make sure they are covering all aspects.
Not very many at all. Usually they're happy as long as they have a copy of everything, but it's all pretty self explanatory.
Although I am currently in training, as well, I have been able to observe muliple representatives meeting with prospective students. They have been very thorough and explained the enrollment process each step of the way. I haven't heard too many questions being asked about the enrollment agreement-multiple people have been more concerned with financial aide and less concerned with the specifics of the actual agreement.
It is an appropriate time for students to have a series of questions --as they become more serious in their process of Admissions.
if someone has an agent permit from another school do they have to retake the course if they move to another school?
Not too many questions, but I I find that is because of how the information is addressed in the interview, and reviewed when filling out the enrollment agreement.
Now that I work in the re-entry department, I don't get many questions regarding policies or EA's. However having worked in the admissions department for many years, I know that many questions aren't necessary due to the procedure for enrollment. Many questions and concerns that a student may have are usually addressed during the interview process. Also the course catalog will always contain detailed information regarding each program offered as well as specifics about the school in question.
I agree and when I reach the enrollment agreement portion of the interview I make sure the student understands what I am saying to them, ask if they have questions, and to also read over it again.
I discuss all information thouroughly and make sure if the student has any questions through the course of any section they ask before we move on to the next section to make sure there is no confusion. What i have found with this method is the student is very aware of all information comfortable with me explaining and they are relaxed knowing that if they have a question they have the opportunity to ask at any time.
From what I've seen so far, the students don't ask a lot of questions during the admissions process, but obviously we need to be prepared for the situations when the questions are asked. Generally speaking, the admissions reps go over the details thourghly and as long as that's done, there doesn't seem to be many questions.
Most students do not. I always take time to explain the high points and what each signature means.
Yes, many students, at least at first, are very concerned with the refund policy for registration fee. Other questions include the disclosure of uniform and what days they have off for holidays.
I am currently in training but have found during my observations that as the rep goes over the the agreement throughly the students have not had many questions
I do the same thing. I've found that many students just want to sign the paperwork and get it over with. By having them go over the agreement a section at a time, I feel I'm doing a better job explaining it to them.
