Yes, students do ask questions, and if I answer them in a concise way, they are well informed when they do their enrollment agreement.
Admission Representatives are trained to provide pertinent information to the student during the admission's interview. Opportunities for questions at the end of the interview allow for additional or overlooked information to be expanded upon.
At the institution I am employed at students do not ask many question contained in the enrollment agreement. The Enrollment Agreement is discussed with the student after they complete their Financial Aid process. After the process of FA is complete then the student will go over the EA with the Representative and then will ask questions as there is lots of information to cover.
Yes, Student's ask a lot of questions about the financial aspects of attending our school. There questions usually are around the amount of tuition assistance that they may qualify for.
From my limited experience, most students seem to have a clear understanding regarding the verbage in our enrollment agreement which is spelled out clearly in each section so it is easy for them to understand.
Not many questions; since our presentation is geared to inform the student of many point in the Enrollment Agreement. This is done in part to make sure the student has a clear understanding what they are getting into before we present the document to have the student ready to "start".
The agreement is thoroughly discussed during presentation. There are relatively few questions that seem to come up. Most of the remarks center around understanding the mediation opportunity.
The enrollment agreement serves as an overview of information that was already shared with the prospective student. They are given signed copies for their records to review if it's ever needed. If students have questions regarding policies and procedures, they usually ask them during the interview process.
Yes, I find that students ask many questions during the admissions process about the policies or statements contained in our school's enrollment agreement for verification.
I am currently in training and I appreciate all of this feedback and discussion! I hope to soon be able to add my own two-cents' worth, and hopefully have some success stories. In the past, it happens all too often that students just stop paying attention when the details become too overwhelming. I usually let them digest, and then require a few questions (usually three) to engage them in the process.
I am also in training but I think even if they do not ask, they have to be disclosed.
I agree whole heartedly!
It is our job to review the EA with the student and ensure they understand what they are initialing and signing!
I also tell them that they need to take their copy home and read it. I follow up with a congratulatory follow up call within a couple of days and ask them at that time if they have read the EA and if they do in fact have any questions.
I am currently in training but I would think the representative or agent is possibly extremely thorough in the information that is presented to the prospective student or parents. There is probably also a check list to insure all issues have been covered. It is however possible that students do come back to ask several questions because there may be a small concern or something they forgot to ask at the time of enrollment.
We are now required to give the students a copy of their enrollment agreement completed with all the appropriate information a full 24 hours before coming in and signing the final enrollment agreement. That way they will be able to discuss what they are signing with spouses or others that may have concerns about the agreement. The prospective student is more apt to ask family members or boyfriends - people who they are comfortable with than a admissions rep.
When they come in for their final appointment, I go through the enrollment agreement step by step, so if they have any further questions, I can go over it at that time.
Totally agree. We have a script that we memorize and follow. Usually the script goes right down the line.
The only question that I get for the programs that we have is "how much will I make"? I refer them to the www.BLS.gov. website.
Not really. Most of the questions that I get concerns the transferability of credits. Particularly in the nursing program because most of the potential students have taken many prerequisite courses.
They sure do ask many questions about policies or statements that are contained in our enrollment agreement. It usually seems that they ask these questions before they actually read the enrollment agreement because a lot of the questions that are asked, the answers are very simply stated in the enrollment agreement. It usually is not approached in a way to where they just didn't understand it, it always seems as if they didn't really read it.
i believe that as long as we follow compliance and throughly review the enrollment agreement, most students will have a great understanding as to what is required of them and us as well.
I am currently in training and I have found the agent goes over the agreement thoroughly but the students have not had any questions as they are in hurry and do not take the time to read these carefully. My school ask them to go home and read it carefully before sighing school's enrollment agreement.
I do not have as many questions from students during the enrollment agreement. I have more questions from parents. As we fill out the enrollment together, I explain each form they are filling out. If they have additional questions I answer them as well. A copy of their enrollment agreement is sent to them so they can refer back to the forms. It is very important for my students to be comfortable with their decision. We go into great detail about the items on the enrollment fee during the questionnaire and campus tour during their admissions interview as well. NO surprises.
