I am new to the field and can't address this question. But I am curious about common questions that seasoned reps come across.
Yes , when they see to many forms related to Background check , Drug Test, Mental and Physical Forms....Then they ask which one are required urgently before the classes........then we tell them they have time as few are necessary before your clinical's not for the classes.
I am also in training as well so, I am sure that information will be provided to me here shortly.
Not so much because representative go over the enrollment agreement very thoroughly. If questions are asked they are very simple in nature. For example what is the "start date?" just to be sure of any committments thay have in the future.
I am currently in training, but have observed that the Reps are very thorough in explaining this information and this helps the prospective student understand the agreement
Not normally, as the admissions process allows an in-depth explanation of the policies and procedures which in turn helps put the student at ease. They feel well informed and comfortable prior to their final decision to enroll.
In my past experience, I don't feel the students asked many questions about the enrollment agreement. I feel they were more concerned with tuition rates and program information. It seems as though this is something that we need to make sure we clearly go over with the student to make sure they understand it fully.
That is a good question. I don't believe I seen Micheal's reply. Are students generally patient through the enrollment agreement process?
Students should ask as many questions as possible if they don't understand the legally binding agreement.
So far, I have found that the number of questions that students ask vary with the student. I am not yet sure if that is because of their personality, existing knowledge of the policies or statements contained in the enrollment agreement, or mere excitement over returning to school. In short, I am learning as I go, and I make certain that the students fully understand the contents of the agreement as we go over them.
They do, that is why it is important to have all information available to them , or be able to direct them accordingly.
Although I am currently in training I have found during my observations that so long as the rep goes over the the agreement throughly the students have not had any questions.
Our students tend to sign whatever they are handed and then ask questions when/if they encounter a conflict.
I have not seen many questions in my observation. I feel the team and financial aid do a great job of covering everything so they are not confused by any of the paperwork.
Students might ask questions for reassurance, if they feel it is needed, but the presentation of information to the students is sufficient. An excessive amount of questions regarding the admissions process would take place if we didn't do our job in providing that information to the students and/or their parents.
Yes, but thats a good sign. It shows interest and a true desire to change their lives.
I agree. If the interview and presentation is comprehensive and throurogh, many questions will be answered before they are asked. Generally, students are aware that their is a required agreement.
I have found that many parent's have questions especially if their son/daughter is dependent. Older students who have been through the process ask fewer questions, due to famliarity with the nature of the agrreement and the process.
I do not find students ask many questions during this time. Our college has numerous disclosures that cover many of the topics included in the enrollment agreement. Thus, by the time that we are completing the enrollment agreement, the student has a certain level of comfort with the topics. We also go section by section to ensure there is clarity and have the student initial each page as we move toward the "dotted line".
I would say if you have provided all the detail information in your interview with the prospective student you will have covered the main questions on the Enrollment Agreement. There shouldn't be any surprises for the student.
