Being a rep in the schools I do not observe a lot of the enrollment process; however, I have sat in on a few of them and it seems the parents have more questions and know what to ask than the student. This is not necessarily discouraging because the parents know the questions to ask; however, it is crucial the student listens and understands what they are agreeing to.
This is like signing your first lease. The students are signing and being educated; however, explaining to them further on what they are agreeing to is crucial. Sometimes it will make the student nervous if they don't understand what it is they are signing to.
I don't hear these questions either; however, the students being entry level don't know the questions to ask. With that being said, we are trained to educate them on what they are agreeing to.
When working with a student I go into a lot of detail.I do this so that I am informing them of their rights. I want everyone of my students to know as much as possible
I do not work with students in the admissions process. I work as a representative of the school in and inform the students of our programs as well as what is available at our institution. I have sat with an admissions officer in the past at my school and found that the parents asked a great deal of questions. This was a bit discouraging because when making a huge choice it is extremely important that the student understands every aspect. So I am hoping that when I am out in the school, more students will ask me questions! =)
Excellent! the qustion left unaswered is the block missing in the foundation the makes the building colapse
Always. I would be hesitant to enroll a student if they did not have questions. I like to believe that I enroll graduates. I am changing lives. I am assisting them in making their dream a reality.
An explaination ot the enrollment agreement can relieve or eliminate this. There should be no reason for us as Admissions reps to be afraid of this document or questions. An informed application is one that will come to school. By not addressing anxiety, or asking the individual if they have any questions or concerns we may be compounding the 'anxiety" the are feeling.
Our training specifically addresses the explaination of the enrollment agreement. The student is allowed to read it fully, ask questions, and be satisfied with the answers before having to sign. It is also explained that it is an agreement, not an aplication or contract. It is their statement of intent of attendance upon completing our schools process, and the "enrollment process" including FA, and the their satisfaction that it will work for them.
The Enrollment Agreement provides specific information about the potential student. I have found that being direct about reading the agreement thoroughly has helped with the student's knowledge if they have questions.
I find that some students are particularly concerned about policies surrounding the enrollment agreement.
No, most students don't know which questions to ask since most of them are unfamiliar how the enrollment agreement works.
I do not get many questions I do ask the student to please read the catolog and ask me anything they do not understand
My experience has been that students do not normally ask questions when signing the enrollment agreement, so I go over each section of the agreement and ask them if they have any questions before I move on to the next section.
No, not many questions are asked. Our agents do go over the enrollment agreement with the student paragraph by paragraph. We do not read it to them but give a brief explaination to what details are contained in each paragraph. We also explain that they will be getting a copy of the enrollment agreement and to give us a call if they have any concerns or questions at any time.
No I don't get many students who ask questions during the admissions process but I do have many parents who read the entire enrollment agreement and then ask good questions. I always encourage this and give effort to answer all questions that I can.
Students generally seem intimidated by the admissions process and their parents are more likely to ask questions. Students also seem more inquisitive about more tangible things such as dormatories, facilities, classmates, etc. then policies and mission statements relevant to their enrollment. Despite this, it is it responsibility of the admissions representatives to educate the student on everything it is that they're agreeing to if they are to move forward with the admissions process and enroll.
No. I try to head off any questions they have by explaining, in detail, each part of the enrollment agreement. I want them to walk out of my office trusting me and knowing they've made a sound decision. It's better they ask me questions when I'm in front of them than if they go home and start questioning what they've signed. Full disclosure
I find as a High School ADA that the parents ask more questions when filling out the enrollment agreement than the student. Which I find helpful so that both the parent and the student understand the process.
I have recently completed a Q&A session with prospective students. The majority of the questions revolved around th enrollment agreement, and attendence policies, as well as some disciplinary concerns.
