By the time the enrollment agreement is executed, nearly all questions have been covered and answered. I have never been asked a question as it pertains to the enrollment agreement itself, nor have I heard of questions being asked of other admission reps.
Before we do a catalog tour they have questions about policies and enrollmetn precess. After we do a catalog tour there are few questions about the enrollment agreement. I always go over it with the parent and student to make suer they understand what the paperwork is and ask them to read the entire thing before the sign anything.
No. We cover all of the information with our potential students when we meet with them. The enrollment agreement is the first piece of paperwork we complete, and at that time, the student typically doesn't have a lot of questions. Each admissions rep is trained on how to correctly present paperwork and how to answer any questions a student might have.
student do ask alot of question but i believe you have to answer them and not leave no question unanswer.
Yes, I do. Students usually need a refresher or some clarity of understanding of policies.
Completely agree! It is important that studnets understand the whole process. And, this will prevent (hopefully) any future difficulties!
No, they do not, I do ask if they have any questions.
I make it a point to be thorough when going over all the information during the admissions process. All students are different about asking questions. Some ask as they go along so there aren't a lot of questions at the end when we do the enrollment agreement. I do put emphasis on not quitting during their quarter or they will owe a percentage of the whole quarter or the entire amount. I want them to be aware they will owe money even if they don't finish per Ohio regulations.
No. With my past Realtor experience when it comes to contracts many people do not ask questions. I have found this to be true when dealing with enrollment agreements..the student still views it like a contract. i believe many people do not ask questions because they don't want to appear dumb....or thinking to themselves...this may be a stupid questions. What i do is tell my students...I am giving you a FREE Pass to ask questions. Sometimes after I explain each section i ask, tell me what you understand.
No, we cover alot of information when we meet with our students and all of our reps are trained on how to correctly answer any questions that the potential student may have. The enrollment agreement is one of the first pieces of paperwork we cover and generally our students are comfortable at that point and don't have many questions.
I have found that I receive the most questions about tuition costs during the admissions process. I think that it is good that the costs are addressed at two different points during the admissions process, so that it is ensured that students have a clear understanding.
No, during our admissions process the students come and listen. They rarely ask questions, and if they do it is specific about the program itself not about the enrollment agreement.
In most instances, students do not ask any questions about the enrollment agreement. Because of this, Admissions reps are trained to cover major points of the enrollment agreement so that they understand its purpose.
No, but that simply means that I should be responsible for educating and informing htem of the Enrollment Agreement
I do not receive many questions during the process of signing the Enrollment Agreement. At my institution we review specific areas of the documennt (e.g. confirm program, review costs, sumamarize cancellation and refund policies). I guess I'm always a little surprised that more students don't ask questions.
No what I have found is that most students do not ask additional questions because most if not all of the details have been covered by the admissions counselor of the financial aid coordinator.
I agree Russ. If you cover all the concerns and discuss all the information and actually speak with the student, the Enrollment Agreement contains much of the information that has been discussed with them by the Agent and Financial Aid.
I don't find that many students ask questions about the Enrollment Agreement. I find that I point out the important facts in our Enrollment Agreement, I go over the cost and ask the student to please make sure they read the Enrollment Agreement as it does have information about cancelling should they decide.
No, most of the time we have already discussed the policies and procedures within the Enrollment Agreement before signing it.
Sometimes students are given too much information and overlook important basic information. I am totally in agreement in full disclosure but we need to simplify it.