The use of student surveys has proved to be an effective strategy in confirming the importance of "hall talk". This has allowed for all levels of department managers to see the problems stated in writing; thereby taking corrective action before the "mole hills" can become "speed bumps". Student satisfaction has increased when policies and procedures are logically defined. The desired effect is reached because the students feel their views are considered.
Do you visit each class room each day? When do you go and what do you do when you're there?
Who is responsible for planning and delivering the in service sessions? What sort of results do you get from your phone calls and what do you do with the information you get from them?
We as a student services department visit the class rooms on a dailey basis. We also make the office available from 6:30 am until 8:30 pm daily.We monitor grades at the mid poit of each term to determine if students will need additional assistance in the class room. Tutoring is offered on a daily basis through the library.
Our institution regulary holds "in service" meetings were the entire faculty gather and are updated on any changes to corriculum or institutional. This ensures that all staff are versed in what is right and wrong. In student services, we call every active student at some point in the year to ask if they are happy or if there are any concerns.
Regards,
Tirrell
Have you had to report inaccurate information? If so, what happened next? Were you informed of the corrective action taken?
Our school trys to fully train the Admissions people on what the reality of each class id all about. Although this approach is not 100% successful, the school then does use feedback from the students and especially ustilizes the feedback it gets fronm the Instructors as well. As Instructors, we are told to be honest with the students when we get tehm in class and we are asked if the infromation that is being told to the students is accurate. AS well, students have the ability at any time to contact the administration of the school to let them know if what has been indicated is wrong about the classes.
It was all that I thought it would be, very useful
Congratulations on getting your students to buy in on the evaluation process. Most schools struggle to get meaningful feedback over the long haul.
How often do the students complete this grading process? How do you share the results?
What do you mean by frequent inspections?
What types of strengths and weaknesses are evaluated in the first two weeks and what sort of support is provided?
At our institution, we have all department heads meet with the new students at orientation to discuss their role with for the students. Intermittently,the department heads come to class to detail their purpose and how the student can benefit\t from their department.
We hire an independent company to have our students anonymously grade our school in over 40 areas. The students enjoy the input and feel they are co-owners of the institution and that their input counts.
Our institution sets high expectations and lets the student know their will be frequent inspections to assist them in their educational objectives. We review their progress frequently in the first two weeks of an introduction course and determine their strengths and weakness early to facilitate their individual needs.
After enrollment with Admissions , they are handed off to a AC who is charged with setting them up for orientation, ensuring they have the right expectations, keeping in contact with them every couple of days and send them a list of "who to contact " resources
Education Department has meetings where they have response from students in regards to concerns and improvements.
It's nice to have an open door policy, but how do you get students to take advantage of it? How do the students even know the DOE and program directors and why would they be comfortable just dropping in to see them?
Is the day for new students or is the event new to the campus? What process was used to develop the concept? Who was involved?
Any results to report?
We at MMTC conduct student survey's & instructor assessments to keep track of student expectations and the students satisfaction level.
Our student are exposed to an open door policy with the DOE along with the program directors of each department.
We have new student success day in the first term - where students are surveyed about their experiences at the campus. Also, all program directors have active advising which is completed quarterly.
