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At the start of each class I lay out the expectations for the class and what the sthandards are. Then we go over each subject that will be covered during the class and how it equates to the lab sessions. If there are any lab limitations we discuss them at this time, it seems to make the class run smoother.

Plan a tudent future an track thier sucess through stundent services. This school employment services is great to say the least, not only do they track students employment but also help with resume cration and update.

The students are asked to evaluate every aspect of the courses they have completed. Evaluation forms are used.

The most near me would be an evaluation at the end of class.They're provided with a question sheet to rate how they feel about instuction,resources,and many other aspects.We also have student services that provide many options for students from a food bank,transportation possibilities to housing,& many other opportunities to make life a little easier for them.

How has this survey impacted you personally, do you feel the students are being honest?

By training all departments in understanding what they need to know about student retention. The whole institution works as a complete group.

Well yes in my presentation I try to reach my student so everyone gets the information. And its making me a better instructor!!

Every start in every class the instructor covers the SOP's as well as his expectation along with the course outline.
Instructors are encouraged to check with their students as to how they are progressing on a weekly basis.
At the end of the course student complete a survey of the course and their experience.

Coaching for the instructor? How is this handled? Who does it? What skills?

How has this survey impacted you personally, Mat?

Have you made any changes in your presentation based on survey results, Steven?

The single biggest event we do to assure student expectations and satisfactions are being me is at the end of each 3 week phase we issue a survey to each and every student to see how we are doing in a large variety of areas. These areas include how the instructor is doing (7 different areas), the cirriculm, various administrative offices and tools. At the end of the survey is an area to tell us in their own words how we are doing and what we could be doing better.

Well we do a survey to see what there need are.

at the end of each phase, each student is required to fill out a survey. This survey asks them to rate the course, course material, training equipment, and the instructor. these surveys are then submitted to the education managers for review with the entire education team

Yes, I have added more of my experiences in the field to my lectures. I have also added more visual aides to the curriculum,

Because it was directed at other departments I can not speak to it directly. I do know however that there is at least one initiative that is being implemented right now to address returning students from a leave of absence

Have you changed any of your practices based on the feedback you received?

Brian, how are the admissions practices communicated at your school? It may be useful for other campuses to adopt/adapt similar procedures to reduce misunderstanding between the admissions and education departments.

This organization is constantly reviewing instructor performance. If needed coaching is available

Hi Loren, Every student that is here on the last day of the phase fills the eval out. This is done before they take their final exam and in our education culture part of the curriculum. As a sidebar the instructors are not allowed to handle the evals nor do they collect them. They are collected by a student who then brings them done to a learning center where they are scanned and then distributed to the various managers and depts for analysis.The biggest trends that we see is not with the instruction itself but with the services that we provide. We have seen a decrease in the level of satisfaction with these services and are now working to address the concerns. At the same time we have initiated a retention initiative to try and be proactive rather than reactive in retention loss including attendence failures. We believe that we are starting to turn the corner.

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