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Ask a question from your peers to help you in your professional work. Seek different points of view on a topic that interests you. Start a thought-provoking conversation about a hot, current topic. Encourage your peers to join you in the discussion, and feel free to facilitate the discussion. As a community of educators, all members of the Career Ed Lounge are empowered to act as a discussion facilitator to help us all learn from each other.

Customer Service

What do you think is the best way to connect with new students? I believe in learning their name as soon as possible. This shows that I care about them and their success.

Rare But Social Use of Praise

Considering not all students are interested in every topic of a subject or whole subjects, I like the idea of extrinsic motivation because as per the definition, it provides students with something positive to look forward to. However, in the adult classroom, I think in terms of praise or materialistic rewards, it should be rare and given in public because of several reasons. One, when the adult student is finally rewarded with praise after many attempts, it holds more value because it was harder to achieve. Not to say, in a semester's worth of classes, the instructor should be so stingy with praise that it is given only in the last few weeks of class. Instead, rather than giving praise every class, it should be given every week or two weeks for an especially good point. It seems to me that by giving it all the time, it diminishes the value of the praise and students do not think they have to work too hard to receive it. Additionally, because these are adults and not children on the elementary and middle school level, constant praising won't seem juvenile. Because the praise is so rare though, it could be beneficial to publicly praise the student in front of other students so the value of the commendation increases. Healthy competition can always work to promote a prosperous learning environment. Approving a student's work in terms of comments on research papers or projects is also crucial, but public praising can lift a student's academic spirit. One last comment I'd like to make on this is that because the praise is rare, it is important for the instructor to still be supportive and kind in their disposition. An instructor who is too strict or severe in their teaching may not want to implement this because the extrinsic motivation will probably have more of a negative reaction.

It's my idea, darn it.

As it turns out, I teach this in Psychology, but it was a nice way to see it applied in the classroom. I try to stress the importance of their own autonomy, reminding them that their grade is their choice, and encouraging them to seek out assistance from me or other school resources. I also attempt to bring to them many different teaching tools to reach every learning style. And offering them applied methods for psychology hopefully taps into both extrinsic and intrinsic learning.

student vs customer

The sudents are going to be our product for the field,but at the same time our students are our customers. With out our students we have no end product. With that said, We need to treat our students as people as well as our customers. Be understanding to their needs as well as sensitive to what the field expects form them. making sure the students know how much we care about teir future is important, this seems to help with the student/customer relationship.

Motivation

Your motivation for teaching the subject should mirror your students motivation for learning the subject.

Students as customers

Students are our customers but are also are product. If we lower our standards our produts suffers then we have no customers left. It is important as instructors we work to raise the students level and encourge them to reach that level and be sucessful.

Focus

Constantly finding new and innovative ways of teaching and learning can create an effective classroom.

Knowing Students By Name

Learning your students name from DAY ONE will set a tone of respect and show that you care about the student as a person not just a number.

Learning Diversity

Students in our classrooms come from all walks of life, finding a common ground and excepting all differences can make the learning environment much less daunting for students.

Customer Service Experience

When discussin customer service I find that students respond well to the statement, "have you ever had a bad experience with a shop or business that left you saying to yourself, I'm never going back there?" Most can easily relate. Then I ask if the person handling the situation had just given a little effort in resolving the situation, would it really have taken a great deal of effort? And as expected, most responded, "No". What many fail to understand is that a customer that complains is our best customer, because they are willing to give us a chance to fix it.

Individual Motivators

Students have their own reasons for participating - those personal motivators will keep them coming back.

No Matter what is going on work on the student

Financial Aid, meetings and uther issues will try and distract you, remember the students are your focus

Interview students to understand their needs

Interviewing the student gives you insight into their needs

Understanding Student diversity

Student diversity should be included in your planing

When flexibility isn't possible

My question involves trying to be empathic and creative in retaining students who are faced with unexpected challenges (like illness, outside difficulties, or learning disabilities). In these cases, I feel like the best thing for the students would be to slow down, but attendnace/MTF requirements out of my control make that impossible or impractical. I usually work with them to focus on their goals and what graduating would mean to them in the long term, but I'd love to hear how others have solved this problem.

Learnativity

After reading about this concept, I believe this will definately help myself and other instructors to become more productive in helping students understand the material better than before.

Refocus

It is very important i feel to keep the students involved and then to see what they thought of the course.

Student Characteristics

I have always found it importnant to sympathetic to everyone and treat everyone with the same respect i wish to be treated.

Most students enjoy the challenge

I appreciate the students that jump at a challenge. The ripple effect of these discussions really impacts the entirety of the class.

Students are always the priority

They are our future. You prioritize them and they will dig deeper into the subject matter. They get the big picture and can focus on integral learning.