Student Services Performance Group

Public

Ask a question from your peers to help you in your professional work. Seek different points of view on a topic that interests you. Start a thought-provoking conversation about a hot, current topic. Encourage your peers to join you in the discussion, and feel free to facilitate the discussion. As a community of educators, all members of the Career Ed Lounge are empowered to act as a discussion facilitator to help us all learn from each other.

Dr. Ryan Meers

A quick self-assessment

If you’ve just completed a training course, please consider responding to the three self-assessment questions below. Your responses will help you and other participants to get a head start on the transfer of training process.

What have you learned? Write a brief summary of what you’ve learned.
How can you apply it? List one or two ways in which you can apply what you’ve learned in your professional practice.
What support do you need? Identify any support or additional information that you may need to apply what you’ve learned.

Novy Donato

retention starts in admissions

As an academic staff member, what can we do to bridge the gap of retention that has most often been cut off once the student is enrolled? i.e. most, not all, of admissions representatives does not maintain a relationship with the prospective students which often times leaves us 'picking up the pieces'.

Michael Goff

Students expect thier instructors to be qualified.

I like to let my students know what kind of field expierence i have during introduction on the first day.

Nia Anderson

Building Retention

Always build a strong foundation so we can get the right results.

Nia Anderson

Intervention Techniques

Building on the issue with the student, I normally increase with asking probing questions to help develop a bond with the student and also serve to objectify more of the issue.

Nia Anderson

School-Based Stressors

Academic Erosion Stress How I help with students that enter the program and feel stress due to feel lost, I tried to talk with them and see what is really bothering them and what advice I can give them to resolve the solution.

Nia Anderson

Retention

How I help with retention, I call all students twice a week to make sure they are still fully excited and still on board to start school.

Charles Reyes

Expectations

It is very important to set expectations for the students the minute you sit down with them and interview about going to school, just as important is instructors providing expectations.

Charles Reyes

8 Stages

Great tools to help when speaking with students about their reasons for wanting to withdrawl from school.

Charles Reyes

Stress

Excellent information on how stress can affect students behavior when it comes to deciding whether or not they should stay in school.

Charles Reyes

Retention

Great tools and helpful knowledge that can improve retention at all school levels.

Julie Carpenter

WHY and WIIFM

I loved the quiz question that dealt with WHY and WIFFM as it related to negative staff members. As a student of change mangement, I thought the example of how to motivate someone simply by explaining the why and how this choice would affect them was well done. In fact, I plan to place the WHY and WIFFM strategy in my tool box for future use. Teachers often offer their students a rational for teaching a concept and offer real life applications in their lessons. This mode of remembering to offer these things is quick and quirky.

Cheryl Blain, Ph.D.

Activities Online

What kind of activities do other schools use online?

Cheryl Blain, Ph.D.

Online Orientation Programs

Does anyone have best practices to share on Online Orientation Programs?

Choppy Iversen Jr. CHEP

Getting to know your students

I have found that by learning their names the first noght of clas makes a big impression on the students.

Choppy Iversen Jr. CHEP

First Day

I like to explain to my students exactly what i expect from them and what they can expect from me.

Choppy Iversen Jr. CHEP

orientation

It is extremely important for students to find out where the departments are in the institution they are attending. This can save them time and anxiety.

Choppy Iversen Jr. CHEP

Not fitting in

I have had this experience myself while going to school,and i have seen it in my own classrooms.

Cheryl Blain, Ph.D.

Online Programs

We are an online program and managing retention is very much different than on-ground. I am hoping to build best practices in the online environment. Recently I started a Student Support program that has been successful in retaining new starts. Is anyone out there doing an online program they find succesful? What challenges and opportunities have you had? What works and doesn't work? I would love to brainstorm with other online folks.

Stu Mennie CHEP

late

We were all thier at on time so help out. Go into the computer maybe this is thier first time or a repeat.

Related Learning Opportunities

RT101 - Improving Retention through Timely Intervention

RT102 - Orientation and First Week Activities to Increase Retention

RT103 - Implementing Successful Student Retention Strategies

RT104 - Best Practices to Enhance Student Retention

RT105R - Raising the Bar to 'First-Class' Customer Service