
Does your school have an internal training program for new agents/admissions reps?
If so, how much of the training program is focused on compliance with state/federal/accreditation regulations governing admissions?
we've got a fairly intense training program at my college. throughout the training process (I'm in week #2), they do explain compliance, our policies and procedures, and our accreditation with great detail. this is a huge change from other places i have been involved with and very refreshing!
Yes we do have an internal training program for new hires. This program is courses provided by the institution to learn the duties, laws, and regulations.
Yes, our organization provides a detailed training program that can take a few weeks to complete. It is helpful because it keeps us not only informed on how our admissions process works, but also guarantees that we are all providing the same information to our prospective students.
Compliance is very important to our role as an agent as we communicate to potential students, all information must be factual and un-intended mislead. If a training program is not offered in your organiztion, I reccomend self learning via the States education website.
Yes, here at ITT Tech we do. We spend about 4 hours talking about and going over compliance topics. I have also done some E-courses on this topic. Also, we had some Q&A Sp. come in and talk to us about this topic.
There is no formal training at our school. O know they are working at putting something together
In my third week of training I am quite confident that all regulations and compliance issues etc. will be covered thoroughly!
My school has an in depth program regarding training and all agents are required to take the couse and training. we spend approximately 80 of your classroom time discussing laws of recruitment and complianc and not falling out of compliance.
We have 3 weeks of training. There are several times when various managers or supervisors make a presentation regarding their area. One example is that we had a 90 minute session regarding words and phrases to avoid and the various levels of corrective action if a policy is violated. These are also accompanied by a print-out of the policies being reviewed.
The school I currently started with does have an extensive training program. This is my third week of training and we have continually focused on compliance. I feel very confident that I will be successful in knowing what is acceptable when speaking to potential students.
Yes we do have one. It is very vital for the rep to get all the information before they begin meeting with students. The process takes about 4 weeks
Yes, our school does indeed have an internal training program fro new agents/admissions reps. During the training we focused mostly on how we as reps need to make sure we are stating the proper state/federal/accreditation regulations governing admissions because we are an accredited school. Our trainer let us know that when talking to potential students we can not go in depth about any of the information unless we have it cited each time we are talking about any of the accreditations. Also if we are using certain statistics we have to make sure to cite after each statement we give to the proper stat otherwise we would cause issues down the road.
Yes, we do have an internal training program. it is very thorough. We cover a lot of information about a ton of different things. We discuss a lot if not all of the things that we takled about in module one of the Ohio online course. Accredidation was defintely discussed and we learned about our accrediting body. We also learned about, what is absolutely unacceptable to say to students and how to re-route the questions that we can't answer.
I am a new hire for ITT and there has been adequate training/instruction on the course.
Yes, we do have a program geared toward training new employees with the moral and ethical practices for the industry.