Many student do not take the time to read their enrollment agreement. I believe the Admission representative should convey to the student the importance of reading the entire agreement so that the student fully understands what he or her rights and obligations are.
typically i do not find many students questioning the enrollment agreement during the admissions process. many students start questioning the policies after they have already enrolled for classes; not before. i find that it is better to allow them to ask questions on their own time regarding the policies and procedures instead of just forcing them to know all the information before they are even enrolled in classes.
Yes, depending on their level of educational experience a student will.. If they have credits or other degrees completed, they will want to understand how this next step in their educational goals will match or assist them.
Yes, they ask a lot of questions about our policies and procedures and we always have to be up to date on what is on them and new rules and regulations!
No, I find that they do not ask questions, so I always go over the entire enrollment agreement with each prosepctive student. Sometimes this will prompt questions from the applicant.
In my experience, very few students ask questions regarding the enrollment agreement. I always like to ensure they are aware of important information by asking them questions to make sure they understand.
No, I have found that in most cases, students will briefly scan then sign. So it is a best practice for me to discuss the entire agreement and other documents with them. This typically leads to more questions.
i feel the questions come from the students as i am explaining the enrollment agreement. my explanations stir up the questions, that they probably would not even think about without my explanation.
Not that many, no matter how hard you try to prompt them. The only students in my view are the ones who have attended another college before, so they know what they're getting in to, thus, are better equipped at knowing what to ask, and how to find the details about your school.
I agree! We need to make sure students are clear on what they are agreeing to!
Many times the students do not ask specific questions regarding infomation on the enrollment agreement. Rather they just kind of take it for what it is and something that is just part of the process. As a result, this is why I think it is important to cover the information fully so that they do understand everything.
They probably don't ask enough questions! It is our responsibility to point out details they may be glossing over. For example, we point out all the cancellation policies. Clearly explain the payment processes. If I sense they are not understanding - or not paying attention to the details…I will ask for feedback so I am sure-that they are fully understanding the document they are signing. I treat each potential student the exact same way I would treat a relative or friend. If you were helping a friend in an enrollment process you'd make sure they knew everything that was being required of them in the enrollment process
I haven't found that many students ask questions, and that is why I explain what they are signing. I want the students to understand their responsibilities in being successful and the school's responsibilities to help them succeed.
Actually, most students do not ask many questions during this process, so before we give the student the enrollment agreement we go over the sections with them. We make sure they understand what is in this agreement and how important it is to read through this. After they have done this, I always ask them if they have any questions that I could help them with. If so, we go over it and make sure they receive a signed copy. This is one are that is so important, if something were to come up later, you can state that you had gone over this in the enrollment agreement. Don't leave it to chance, the student will sign and not read it 9 times out of 10, so be safe and feel good about spending a little extra time on this.
Typically, no, the students don't go over all of the information provided in the Enrollment Agreement. That's why it's good to go over most of the stuff in there so that they know what's going on. I find if they're confused about anything, then they can ask me there instead of later on having an issue.
Many students have their eye on the ball to getting admitted into the school. This will most likely impair their ability to focus completely on the policies contained in the enrollment agreement.
I have not had that expirence, most of my students don't ask. I make it a point to address all the paragraphs in the enrollment agreement so it is covered. The tuition, cancelation, and refund policies are the ones I spend the most time with.
Jen,
I think asking the students what they are thinking is a great way to draw out any questions they may have.
We go over the enrollment agreement with each student. I find that I get more questions from dependent students parents if any at all.
Generally independent students do not ask alot of questions about the enrollment agreement. I find more dependent student parents asking questions about it.
