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Treating Student's like customers

Student's are the future of the school, student's further serve as "advertisement" for the institution. Treating student's with the utmost in customer care, creates a positive results in student retention.

Organizational Honesty with the Students

I believe the organization at a college or school must all work together to make the educational experience a successful one for the student. But I believe that at the core of the "Thoughtful Heart" must be total honesty from all of the administrators, staff, and faculty. Admissions must be honest with the students, not try to convince students to enroll in the program with the lowest enrollment this month. Financial aid must be honest with the students about their financial responsibility for any money borrowed, and the faculty must be honest about the jobs available in the career they are preparing the students for. Only when all departments have been totally honest, can an institution be successful and grow.

Teaching Students How to Learn Again

I find that a big part of my classroom time is spent teaching my students how to study and convincing them that they can learn and succeed. So many of them are years out of school, and many did not do well the first time around. To help them learn that they can learn the material, we have weekly exams over one or two chapters at most. This breaks the material into small enough pieces that the students won't get overwhelmed by the amount of material covered. After each exam we review the answers and I counsel the students that struggling most. I praise them when their scores improve, and suggest ways they can improve the quality of their study time. When they realize that they can and do improve as they utilize their time more effectively, they tend to improve markedly. So many people simply don't know that they are capable of learning and succeeding.

on line orientation

I like an idea of having on line orientation. It's hard for everyone to come out for certain time for orientation purpose. usually attendance for physical orientation is never been 100%. student who miss the orientation, they can still able to go on website and obtain all information.It would be win- win situation for students and Institute.

Checking in.

Each student advisor has a group of students they deal with. My suggestion would be to have a guide line number IE. 80% if any of the 4 scored grades drop below that score they should have to see their respective advisor for a "check in " meeting. Find out whats going on, Are they having trouble outside of school? with a particular class Etc. This would show that we care, catch early retention concerns and hope to make them have better overall class scores.

time frame issue

An issue that I have as an instructor is the time frame I have with the student. I have 3 weeks at a time and that is not always sufficeint time to understand a student. I try to connect with them the best i can. I have found in the past that a student's friend or roomate is a good way to get into the students idea of thinking, which helps me to keep the interest of the student with retention problems.

Student retention

Keeping students in class and looking forward is difficult, but if the instructor keeps all the students involved in different sections of the course it keeps there interest, plus a hands on activite seem to keep them interested and returning to class the following day.

Sharing

Be a model that Students can relate to,Dont be afraid to make fun of yourself, i have no problem sharing the dumb things i have done over the years.the students love it all and relate to it.

Role Model

Setting the example for our students. Showing them the way from our mistakes and telling them that you have made the same ones and being truthful with them. We are not better than them, we just have the experience. It does not mean we are above them and they are below us. Just to pass the knowledge we have learned over the years to them so that they can carry on into the future.

School Activities

Our School actually has guest speakers come in often and talk about real life in the careers chosen . Also the Job Placement happens throughout the entire enrollment they are at the school . We are actually able to hire students for work that is conductive to the subject matter taught even as early as the first semester .

School Activities

At our school we plan yearly picnics , even a talent show as well . At first I thought it was kind off silly but students really enjoyed these activities and it turns out the older students were much more receptive than the younger crowds .

The Incredible Shrinking Man!

I used to work as an instructional assistant at a community college. One evening I was making my rounds in the lab and noticed grey muddy footprints all over the shop floor so I followed them around though the library and into the shop where I met up with the student who made the mess. He was speaking with another student, so I went and got a mop and bucket and brought it to him and said "Here you go". He appologized and went off to mop up the muddy mess. The student he was speaking to informed me that the mud on his shoes was from the ash of his house as it had burned down in the forest fires that were raging at that time. Needless to say I felt about 2" tall at that point. NEVER assume anything.

I was told I would become an astronaut !

I was told I would become an astronaut and that by the time I finished these courses I would have built my own personal spacecraft that I could keep! This is a statement similar to what I have heard from some students. The subject matter has been changed to protect the innocent. When you hear something like this though, you have to wonder, did somebody really tell them something like this or did they concoct a perception in their own mind of where this training would take them? I know that admissions reps are charged with the responsibility of recruiting a certain number of students and that they are typically going to paint the most attractive picture they can, but how do I know if a student is exaggerating or if a rep really did cross the line? In most cases, my feeling is that it is most likely a little of both. What I have seen though is that all it takes is for one student to make a statement like that, aloud in class, and there is a visible negative impact on many of the other students. If the student really was told he would become an astronaut, it is difficult to convince him that greasing the axles on the shuttle transport vehicle is an acceptable substitute. I sometimes use an analogy something like this: Attending the finest music school in the world can not guarantee that you will be a rock star, but it certainly won't hamper your efforts to get there. In addition to that, there are quite a few "astronauts" who graduated from this school.

Getting those students back that we have lost

We send out letters a week after students have left school to let them know we miss them and would like to se ethem come back. We make sure to personalize this letter with information specific to the individual student. Then 30 days after they have been gone, we will send a similar letter letting them know what they need to do to come back to school. We will often fowwol up with a phone call if we have not heard form them within 6 months. We also created a label for our envelopes when we send out these letters specific to our department so the students would not think it was a letter from our billing and collections department and just toss it aside.

retention through caring

I have seen recently a lot of students coming in and from the start have no focus and start the slippery road to poor attendence and failure right from the start. We work with these students as much as we can through mentoring coaching and whatever customer skills we can muster. You show as much as you can that you care through action not just words but the line to following the SOP's needs to be maintained. I have heard many of the students complain that not enough of the student body are held to a high standard. Caring does not mean to be lienient. It means having the courage to hold ourselves and the students to the highest standards.

Retention Basics

You don't always have to be well trained to understand the students you are involved with in your classes. All you have to be is human. Also knowing how to direct them to other departments and services

LOSINS STUDENTS

OFTEN STUDENTS THAT LOSE TIME OR DON'T SHOW UP TO SCHOOL HAVE NO GUIDANCE FROM THIER PARENTS OR GARDIAN AND HOME LIFE HAS NO STABILITY THEY NEED TO KNOW THAT THEY CAN COME TO SCHOOL AND THAT THE SCHOOL WILL HELP THEM ANYWAY POSSIBLE TO MAKE THEM SUCCESSFUL

retention

student goals can be supported by other students makeing a differert ways to to acheve leadership support

retention

I agree that tutoring does reforce the student understanding , would help him form confdents in completeing his view..

retention

IF a student is thing of droping out encourge him , find his goal to complete his future..