I agree. It is very disconcerting when one admissions rep states something completely new or different from another admissions rep. There must be continuity accross the board.
I think the Resource Notebook is a form of dicipline to remind yourself that one needs to be up-to-date.
I find myself using the terms accrediation,enrollment agreement and CIE often. I make it my primary objective to supply them with pertinent information at the initial discussion.
Dear Mitchell,
I appreciate your post because we do the same thing here at my school. Throughout the years I have worked in this industry, I have found many people hesitant of talking about accreditation. Whatever an institutions accreditation status (national or regional, TitleIV elegible or not) full disclosure is the most important aspect of good service, ethical practice, and for building trust and a good reputation.
When I am part of the enrollment process, I never allow a potential student to sign the enrollment agreement without taking the neccessary time to read it in its entirety. Many times if the potential student is excited, they want to glance over the document and proceed to sign. I will ALWAYS stop them, ask if they have read it through, if they have questions, and then they can sign. Never forget to give the student a copy of everything that they sign during this process. It is the best, most ethical, and proper way to conduct an enrollment.
Hello Patrick,
Having the resource notebook can become a way of life and a discipline that will prove itself quite useful in all areas of our work. I have always had a notebook that I use to take notes from all meetings, trainings, and the like. This has helped me to refresh my memory about past events, even in regard to contacts, numbers, and other important information that we may forget when it is not always used.
The notebook is truly useful and I do employ everybody to create one. As it does for you, it works wonders for me.
Hello -
I certainley agree that not only it is against Florida law it is unethical. This is why knowing pertinent information about one's job responsibilities, the laws that govern that particular industry, and having detailed and accurate product knowledge is important.
I have discovered all important documents should be saved in a hard copy and electronic version. The electronic version makes it quick to find and easy to share and the hardcopy creates piece of mind in case your computer crashes or flash drive becomes corrupt.
Love all the insight here!
Lisa Marie Swiatkowski
I have added, so far, the admission application, the student enrollment agreement, the current school catalog, and an up-dated version of the rule 6 E and chapter 1005.
We ask the prospective students to review the modules of our PROGRAM which are in our catalog in advance and discuss with them to ensure that they are aware of the requirements. We review our student enrollment agreement with our applicants being sure to expalin our cancellation and refund policy, all tuition and fees, grounds for termination and graduation requirements. Again, we want to be sure that our students are very clear prior to signing the enrollment agreement.
Hello Patty - nice to meet you. This may sound silly, but I attempted to print almost all the pages, but realize this may end up costing me a lot of money. So I have printed the definition and the rules.
I find this is an excellent way to keep me organized because I have inserted a copy of both the catalog and enrollment agreement into my notebook for easy access.
Enrollment:This is the process of linking the students career objectives and the relevant program for which the student is accepted to help them attain this goal. This includes program relevance, meeting with faculty and the determination of financing their education.
I have created a great resource notebook for admissions as well as all that can use this information. I feel all department heads in the school can use this information and should be familiar with these rules.
Yes, you have many courses that are of my interest. They can help further train admissions teams during their weekly meetings. Excellent topics offerred.
ARGELIA,
Very good news! It is your go to source for guidance and direction.
Patty Aronoff
Magda,
Agreed! When you look up a specific reference, you will see other information that captures your interest. It becomes another learning opportunity.
Patty Aronoff
Juanita,
Thank you for your feedback! It is a valuable resource used for many situations. Students are very savvy today and a resource notebook can keep you on top of your game.
Patty Aronoff
MARIA,
One place, one direction. The notebook should be the most read book on your shelf.
Patty Aronoff
Lindsey,
Good deal! Adding all the documents in the enrollment process is an excellent suggestion. You are adding important reference information to your notebook.
Patty Aronoff
Christopher,
Some people love the technological side of paper reduction. Make sure your links are active and you are notified when the documents change.
Patty Aronoff
Steve,
Good news! This is an important part of compliance and continue your efforts in strengthening your resources.
Patty Aronoff
