The Resource Notebook is a great tool to keep on hand when attempting to stay up to date on all aspects of your school such as phone numbers, program information, and other school specifics. It helps maintain organization as well as up to date information. This will increase production and customer satisfaction-if you are up to date, the student will get the best experience from you.
Information about the school, forms I will need, product information - basically everything I will need to be a good - well-informed admissions rep so that potential student will be confident in me that they can trust me and we can build that relationship thru-out their enrollment with the school. A few things I did not know about was the fact that even though you must be able to have a catalog in hard copy that we now offer it on the website.
I absolutely feel that the resource notebook will serve as a very valuable tool since we will encounter several changes, whether from state-to-state or within one state. Staying compliant will rely on having the continued knowledge and training.
I have placed the Career Colleges and Schools rules and Regulations, Agent/Admissions Rep's rules and regulations, School Catalog, Application for Permit, Enrollment Agreement. I have learned that out-of-state schools that recruit students in Ohio must also be approved by the Ohio board and all agents from the school must have a permit.
At first I thought it a waste of paper to create the notebook, but was definitely wrong! It really is a good idea to not only create the notebook, but keep it current. Having it on my desk will serve as a great reminder that I need remain engage in remaining current on changes to our rules and regulations!
I was completely unaware of the fact that I had to be licensed in the state of OH. In my other place of employment, I didn't have to get licensed. I have a resource notebook that I am using as a result of this knowledge measure.
Tuition and Fees form,student enrollment and practices form, as well as refunds for books/fees, and supplies form.
I have started my Resource Notebook and have added many items. The School Catalog, School Enrollment Agreement, Marketing & Advertising for the school and an Organization Chart. I was unaware of the rules and regulations the school must follow. It has been both interesting and helpful.
I currently mostly have Marketing information in my notebook. I learned, in my first week as an Admissions Rep, that our best leads come from referrals and that we are not permitted to recruit from any other schools.
My resource notebook is starting to beef up, but as of right now, some of the main items would be the paperwork used when I discuss re-entry to a student. In this packet of information, I have a copy of our admissions application, our campus' 'Re-entry Authorization form' as well as our Enrollment Agreement.
In addition, although not in my Resource Notebook, is information pertaining to programmatic placement rates - absorbing this information can be difficult because during some years, placement rates were not as high as others. However, if you take the time to look through the items listed, it can be seen that the amount of students who were 'Available for placement' can vary from the number of 'Completions' (aka graduates). So while it mathematically makes perfect sense, spending a little extra time focusing on this information will make me more prepared to discuss this information with potential re-entry students.
I am excited to add the Ohio state regulations to my WyoTech resource notebook. It is going to be a wonderful asset when speaking to the great students of Ohio state. I particularly enjoyed the agents/admissions reps regulatory laws portion, as there was alot of information that I didn't know with being new to this position.I did find that portion to be extremely helpful. Especially knowing that I have to renew my Ohio permit annually.
My resource notebook contains Rules and Law for schools and agents, the ethical code of conducts, student’s enrolment policy and practices. I have discovered that there is a lot of information to learn and retain to be successful agent. However, with the help of my resource notebook I can reference the materials as I need them anytime.
I've placed rules and regulations into my Resource Notebook. I did not realize that there is a difference between state regulations and school regulations.
I've placed a copy of the Agents/Admissions Reps Regulatory Laws/Rules in the Notebook for my reference.
Didn't realize that schools that do not have a campus in Ohio were also subject to approval by the Ohio Board and all agents from the school must have a permit.
I have printed the information that was presented and made little notes all over the page to help clarify certain sentences that were a bit confusing to understand with the first read. Being a re-hire with my insitution i was very familiar with rules and regulationsl, however, I did not know about the accreditation and how it works in different states and the regulations of conveying that to the prospective student.
Making my notebook was super easy for me because my school had already given me a notebook with all my school information, history, and department descriptions. It also included valuable information about our program such as a course description, program objective, and all program information such as accreditation, tuition costs, guidelines, etc. But it doesn't stop there! They also included my job purpose, job descriptions, an overview of rules and regulations, paperwork, seminar set-up duties, and licensing information. Adding to this valuable source was wonderful! I added page dividers as suggested and it makes finding the information I need extremely accessible. I already bring my school notebook with me to my seminars so this will ensure that I always have the information that I need.
Mostly the renewal information and all the regulations there actually are. I think, when you talk to the general public; most people don't think there is a difference between an advisor, counselor, and/or agent; when the difference is astronomical just per the regulations you have to go through. It's a fine line, and can be scary.
I have recently compiled my Resource Notebook. I have included the following: College Policies and Procedures, current Marketing campaign overview, our Accreditation, Course Catalog, and the Enrollment Agreement.
I have found this infomration useful and convenient when interviewing and enrolling students.
In my resource notebook I have placed the following documents:
3332-1-09 Student enrollment policies and practices, 3332-1-10 Tuition and fees, 3332-1-10.1 Refunds for books, fees and supplies,
3332-1-17: Issuance of agent permits, Application for Agent's Permit, 3332-1-17.2 : The Ethical Code of Conduct for Agents, there are many other forms and documents I can keep in my book to keep as a reference as laws and guidelines change. I think after reviewing all of these materials it has allowed me to become more aware of the regulations I already knew about, but more in depth.
I have followed most of the guidelines or examples I have seen throughout the training process. Things I have discovered include all campus locations and some of the requirements for admission.
