Yes, most every training module I have done through my school has been about compliance.
I am a new hire (about to be certified). My training has lasted four weeks and much of it has concerned being compliant, following the DOE guidelines, and always doing what is in the best interest of the student.
The admissions/recruiting industry is highly regulated and scrutinzed. And for good reason considering some of the horror stories we all have heard with regards to deceptive and unscrupulous recruiting activities.
With that being said, a significant amount of training has focused compliance with state/federal/accreditation regulations governing admissions.
Yes, our campus has an extensive training program that includes spending time with the directors of each department (Financial Aid, Career Services, Registrar, Education, Externship, etc.) to get a feel of all aspects of the school and its programs. The agent is then sent the corporate headquarters where compliance issues are addressed.
I am a new employee and yes there is a training program and I am starting on the requirements today.
Yes, there is internal training for new agents. The institution is always working hard to remain current with state regulations. They believe it is imperative to success. A new policy is being put in place for monthly reviews for updates.
Yes, my school does have a training program that focuses on compliance. This is my first week, from the first interview til now all I heard is that we are big on compliance. I am glad that this school focuses on compliance. It keeps everyone in line so there will not be any questions of misrepresentation of the school or information. As a agent, providing great service to my students is a must and I would never mislead them. It's nice to know that information is readily available for me to refer to.
Yes we have an intensive training program actually titled as an Initiative for new hire admission reps. Additionally we are transitioning some traditionally customer service roles into admissions activities and have a more gradual internal training regimen for them built into their workflow as we build toward that shift.
Training is very important in this industry, because you have to be fully aware of any new laws or regulations that are put in place. Also, when programs change or are updated it is very important that the representative is adequately trained.
I'm a new hire as well, and the training is 3 weeks with multiple tests on various areas of regulations and such.
Having just started my job, we have not covered a lot of material at this point, however in the 3 days that I have been here, that has been the biggest focus. With an additonal 2+ weeks to go, I am sure it will get quite a bit more in depth as well.
Yes, there is always lots to learn as a new hire. Just make sure you take a lot of notes because you will be reverting back to them. Systems training seems harder than what it really is.
My school has several computer based training courses and meetings during agent training involving exactly that. We also cover the compliance needs as we learn the related job responsiblities. That way, we are able to get all the compliance training at once, and also have continue to have it organically ingrained in our lessons as we learn our responsibilities.
Our internal training is clearly focused on compliance. Compliance is addressed in every facet of our new representative training program. Enrolling students while complying with accreditation standards and being in compliance with state and federal laws, is vital to the success of a higher education institution. Our internal training is also self-guided, which allows the trainee to review, review, and then review a little more. Lynda
My school requires 1 week of training on all policies and regulations governing our profession. Managers are also required to travel with the agent in order to do OJT with the agent.
I am in my 3rd week of training and we have a constant emphasis on ethics and proper compliance. However, based on this course, it is apparent that it is important that an admissions rep. be dilligent about continued monitoring of information and updates.
We do have internal training programs offered as soon as you are hired into your position. This is for one week and then you go to the home office for 2 weeks. All training weeks are dedicated to state/federal/accreditation regulations. Our school is very specific on the rules and regulations because compliance is super important.
Our school has a New Representative Training Program that lasts approx. 3 weeks. We also have a QA department that continuously provides feedback and constructive criticism on our interactions with prospective students.
All new hires are required to participate in the online training immediatly upon their hiring. In addition there is a workbook containing the rules and regulations. Each person is monitored closly for the introductory period.
Yes, we have an internal training program for new admissions reps. It is six Modules long, and about 2/6 of it is focused on compliance.
